Brand Ambassador Event Team Lead

Location: Charleston,South Carolina,United States

Job Details

Description

In this role, you will be required to split your time between the office and travel to various events & retail sites. In the office you will assist the Sr. Manager of Event Marketing with recruiting, hiring, and training of Event Marketing Promoters as well as reaching out to various events to lock down vendor and sponsorship agreements. Duties in the office will include training new hires, conducting 1 on 1’s, scheduling, and preparing supplies for the team as well as assisting the event manager with finding events in Charleston and Hilton Head. While out of the office you will be making site visits at assigned events as well as setting up at events and hiring fairs. At the site visits you will do onsite training with Event Marketing Promoters which will include lead generation. A review will be required for every site visit that is made, turned into the Sr. Manager of Event Marketing.
 
WHAT YOU'LL BE DOING | THE ROLE
•    To foster a culture of positive reinforcement at each event/retail location
•    Conduct event site visits EACH WEEKEND to give on site coaching, write a review of every event site visit, turned in to Sr. Manager.
•    Assist with recruiting, hiring, and training
•    Assisting with the researching and booking of events/retail locations
•    Ensuring all RBA lead setting policies and procedures are in place and being followed even at risk of losing an appointment
•    Keep a positive, competitive atmosphere between event agents
•    Point of contact for all event agents on location
•    Be actively working whenever your team is working, not just on call, but ideally be out in the field site visiting. If not, you are still expected to be ready to go out in the field if a rep needs extra supplies (app reminders, coupons, event/retail equipment). 
•    When necessary, taking on the responsibilities of the call center to ensure the appointment is qualified (time commitment, two party commitments) and setting a date time.
•    Conduct in person 1 on 1’s with your team to provide extra coaching and performance management.
•    Set up, execute, and break down of events as needed 
•    Provide Senior Manager with consumer feedback and information for event recaps
•    Maintain professionalism at all times
•    Keep track of inventory and ensure display materials in good working order. 

WHAT YOU'LL BRING| THE PERSON
•    Excellent oral and written communication skills 
•    Strong interpersonal skills including the ability to listen 
•    Minimum of 2 years in a Leadership role supporting teams of 5-10 outside agents
•    Experience in Marketing and/or Sales
•    Flexibility and demonstrated ability to adapt well in a changing environment
•    Microsoft Experience
•    Able to conduct research, work under tight deadlines, develop and organize information
•    Be data driven; ability to tell a story based on qualitative and quantitative data
•    Ability to find resolution, deliver difficult feedback and advise management
•    Valid Driver’s License and Reliable Transportation
•    Must be able to lift, bend, step up, and kneel
•    Must be able to lift 50 lbs 

WHAT'S IN IT FOR YOU | BENEFITS
•  Paid training
•  Health, Dental, Vision, Life Insurance, 401k and more
 
WORK DESIGNATION: 
•    Site Visits & Retail: Retail development and on-site training with current reps - 50%
•    In office duties: Interviewing, training, meetings - 50%

Compensation:

Total Comp (Base plus Bonus): 50,000-60,000+

ABOUT US
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. Renewal by Andersen was founded with a mission to redefine the industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has 10 company-owned locations and over 50 independently owned “affiliates” across the United States.
S&L Windows is a Renewal by Andersen affiliate that operates in three markets: Charlotte, NC; Columbia, SC; and Greenville/Asheville/Spartanburg. S&L Windows prides itself on being an experienced, reliable partner for its customers by offering superior products and operating with a Green Diamond service mindset. As a family-owned and operated business, S&L Windows is an active member of the community and routinely engages in charitable work through more than a dozen nonprofit organizations. 
Renewal by Andersen and S&L Windows are proud equal-opportunity employers. We are committed to fair hiring practices and to creating a welcoming environment for all team members.