As a Stockroom Assistant, you are the operational heartbeat of the store. You keep product flowing, displays replenished, and launches running flawlessly — ensuring customers never miss their favourite mascara, must‑have lipstick, or limited‑edition trends. You bring energy, organisation, and precision to everything you do.
Reports to: Stockroom Manager, Store Leadership Team
To support a fast‑moving retail environment through impeccable stock handling, organisation, and teamwork — contributing directly to an exceptional in‑store experience.
· Maintain a clean, compliant, organised stockroom that reflects KIKO’s retail standards.
· Process deliveries with speed and accuracy, supporting the Stockroom Manager (or Store Management) with checks and data logging.
· Prepare, label, and store stock efficiently to maximise accessibility and minimise errors.
· Monitor stock flow and highlight discrepancies or risks quickly and clearly.
· Complete daily and weekly stockroom routines (cycle counts, audits, inventory tasks).
· Refill shopfloor fixtures, drawers, and promotional areas, ensuring constant product availability.
· Prioritise bestsellers and commercial focuses as guided by the Stockroom Manager (or Store Manager) and store leaders.
· Support Retail Excellence by ensuring all products are available, tidy, and compliant with brand standards.
· Assist with new product launches, ensuring stock is prepared in advance and delivered to the floor on time.
· Follow all Health & Safety procedures, especially around manual handling, stacking, and stockroom organisation.
· Identify hazards or stock‑related risks and escalate proactively.
· Maintain high standards of cleanliness, stock security, and operational compliance.
· Work closely with the Stockroom Manager or Store Manager and store team to ensure smooth day‑to‑day operations.
· Share information clearly and collaborate to solve issues and improve efficiency.
· Support new team members with basic stockroom procedures when required.
· Jump in to help across the store when needed — after all, we win together.
· Experience in a key operational role within a global beauty brand
· Training and development from expert leaders (including your Stockroom Manager)
· A clear pathway into senior stockroom or store leadership roles
· The chance to contribute to exciting new product launches
· A working environment full of colour, creativity, and energy
· 28 days’ holiday including Bank Holidays
· Enjoy a 50% staff discount on KIKO MILANO products
· 5% employer pension contribution
· Access to YuLife, our Employee Assistance Programme supporting wellbeing, fitness, and financial health
· Monthly bonus scheme to reward performance and results
· Ongoing training and career development within KIKO MILANO
· Maternity and paternity bonus
· Employee referral scheme with rewards for recommending great talent
· Highly organised with strong attention to detail
· Confident multitasker in a fast‑paced environment
· Proactive, reliable, and solutions‑focused
· Keen team player who communicates well
· Physically able to support manual handling tasks
· Passionate about operational excellence, even behind the scenes