Full TimeENAsia/Pacific
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What’s the role
Accountable for delivery of key finance processes. FO drives value by delivering end-to-end operational excellence, capturing the integration value of being part of Shell and matching the operational performance of the best external providers. Delivery is driven through a strong performance culture focused on business/process outcomes, at a sustainable cost level.
What you’ll be doing
Job Description
Execute Accounts Payable (AP) control activities with accuracy, due diligence, and adherence to global and local performance targets.
Identify and escalate issues impacting reconciliation and control activities to the Controls Team Manager.
Ensure full compliance with SOX requirements and applicable business controls.
Collaborate with cross-functional partners—including Business stakeholders, Contracting & Procurement, Inventory Management, and third-party suppliers—to resolve control and invoice-related issues.
Process, post, and resolve invoices in accordance with standard AP Work Instructions and country-specific guidelines.
Manage invoice discrepancies and exceptions such as OTV items, vendor account issues, IQN transactions, tolerance reviews, and stop/void payment requests.
Monitor and act on key AP control reports, including duplicates, parked/blocked invoices, GRIR balances, and vendor mismatches.
Validate invoice data prior to posting to ensure accuracy and minimize rework.
Apply knowledge of withholding tax, VAT, and relevant tax/transaction codes in invoice processing and vendor support.
Respond to vendor inquiries professionally, ensuring a “safe hands” approach in every interaction.
Support operational and stakeholder management engagements as required.
Proactively identify and recommend process improvements to enable continuous efficiency gains.
Consistently deliver activities within agreed global and local KPIs.
Special Challenges
Maintain strong working relationships with stakeholders across multiple operating units and diverse cultural backgrounds.
Quickly learn and adapt to new ERP systems to support team operations and cross-training needs.
Serve as a trainer and mentor for incoming team members, ensuring smooth onboarding and capability building.
Consistently deliver high‑quality output while managing pressure from daily cut‑off times and operational deadlines.
Collaborate effectively in a virtual environment with colleagues across business teams, global centers, and wider Finance Operations.
What you bring
Qualifications Required
Proficiency in Mandarin, with the ability to read Mandarin‑character invoices and communicate fluently in Mandarin (writing optional).
Bachelor’s degree in Accounting/Accountancy preferred.
Prior work experience in Accounting is an advantage.
Strong command of English with excellent interpersonal and communication skills.
Demonstrated analytical thinking and effective problem-solving abilities.
Self-motivated, proactive, customer-focused, and committed to continuous improvement.
Ability to work efficiently under tight deadlines and handle time-sensitive tasks.
Proficient computer skills; experience with ERP systems and Microsoft applications is a plus.
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a value-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organization to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and
international teams.
Gain access to a wide range of training and development programs.
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.
Shell Business Operations Manila
Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.
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