$35,000 – $40,000MidFull Time
About the Role:
This position provides coordination and comprehensive support in the management of the section building, supplemental pay request, and adjunct faculty contracts.
Major Responsibilities:
The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
Entering data into system for course sections (e.g., room and instructor assignments,consumable fees, etc..).
Coordinating with facilities scheduler to assign classes to rooms.
Generating faculty contracts.
Processing faculty substitution, extra pay, and course load sheets.
Responding timely to change requests from Deans, Department Chairs, and Program Chairs.
Monitoring status of courses and contracts to ensure they are completed in a timely manner, are in line with committed Service Level Agreement (SLA), and all processes are followed through to completion.
Following defined quality control procedures to proactively identify and resolve errors to minimize impact to faculty, staff, and students.
Generating and distributing reports to chairs as needed.
Providing exceptional customer service and advocacy to all in support of college, campus, programs, and student success.
Engaging in critical thinking to efficiently problem solve and resolve identified challenges/issues.
Promoting an engaging environment by engaging in behaviors that value and support everyone.
Education & Experience:
While formal education or certifications may be beneficial, or even required for certain positions, what we need are candidates who can demonstrate the practical skills and experience necessary to excel in this role. A proven track record of [specific experience or skill] will be prioritized.
Associate degree from a regionally accredited higher education institution.
Experience with Banner or other student information system.
Strong attention to detail.
Excellent oral and written communication skills.
Preferred Qualifications:
Three to five years of previous administrative support work experience.
Prior experience working in higher education.
Experience using various Google Suite and Microsoft Office tools/resources (e.g., Google Sheets, Excel, MS Forms).
Prior experiencing using Workday.
Desired Personal Characteristics:
Confident and self-motivated with a low ego.
Outstanding verbal and written communication skills.
Ability to listen, understand, analyze, and deliver effective solutions.
Highly collaborative and team-oriented approach to solving problems.
Why Join Us?
Opportunity to work on innovative and impactful projects.
Collaborate with a team of skilled professionals.
Competitive compensation and benefits package.
Continuous learning and development opportunities.
Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
