Funeral Consultant (L)

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The role is responsible for coordinating and delivering end‑to‑end funeral services with professionalism, empathy, and operational efficiency. This includes preparing funeral service quotations, negotiating with clients, recommending appropriate products, and providing emotional support to bereaved families. The position supports families in developing funeral programs and ensures all funeral proceedings comply with established operational procedures.

• Prepare funeral services quotations for clients 
• Negotiate with clients
• Recommend products that are sought after
• Provides comfort to bereaved families
• Assist the bereaved family come up with a funeral program
• Ensure funeral proceedings are in line with laid down operational procedures.
• Market information gathering
• Process repatriations and expatriations
• Captures information into the system.
• Verifies claims
• Recording and safekeeping of personal effects.
• Hand over personal effects and clothes to bereaved family representatives
• Monitor movement of caskets
• Estimate distances to be travelled and make fuel requisitions.

Qualifications.

• At least one year of experience in Funeral Services
• Relevant Bachelor's Degree

Skills

Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review

Competencies

Directs Work

Drives Results

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Tech Savvy

Education

Closing Date

14 May 2026 , 23:59

The Old Mutual Story!