Vaccines National Accounts, Organized & Retail Customer, Policy Team Lead, MD

ROLE SUMMARY

The Vaccines National Accounts, Organized & Retail Customer, Policy Lead is a senior People Leader within the Vaccines Field Medical (VFM) organization and reports directly to the Vice President, Vaccines Field Medical. This role provides enterprise-level strategic direction, executional leadership, and people leadership for field medical engagement across national accounts, organized customers, retail channels, and related enterprise initiatives supporting inline and portfolio launch needs, with additional oversight of policy-related medical engagement.

The role leads a multi-layered Field Medical organization and is a key member of the Vaccines Field Medical Leadership Team. Operating within a fast-paced, highly matrixed environment, the role partners closely with the Vaccines Portfolio Lead, Strategy and Execution Leads (SELs), Market Access, Commercial, Government Affairs, and other enterprise stakeholders to ensure aligned, high-impact, and compliant medical engagement across complex customer systems, with policy considerations integrated where appropriate.

As a senior People Leader and senior medical authority for Vaccines customer channels, this role has end-to-end accountability for organizational performance, capability development, strategic direction, and execution outcomes across its scope. The role exercises broad decision-making authority and plays a critical role in shaping enterprise field medical strategy, launch preparedness, advocacy and customer engagement strategy, and cross-functional execution for the U.S. Vaccines portfolio, including medical policy engagement responsibilities.

ROLE RESPONSIBILITIES

Leadership & People Management

• Provide senior people leadership to Senior Director Medical Leads and other Field Medical leaders and colleagues supporting national accounts, organized customers, retail channels, policy engagement, advocacy activities, and enterprise initiatives.
• Lead and develop people leaders and direct reports, ensuring strong leadership effectiveness, enterprise thinking, and executional excellence across a complex and evolving organization.
• Set clear strategic direction, priorities, and performance expectations to ensure consistent, high-quality, and compliant scientific engagement across customer channels.
• Coach, mentor, and develop leaders and colleagues to strengthen strategic leadership capability, customer engagement expertise, and enterprise execution skills.
• Own onboarding, enablement, and development planning for Field Medical leaders and colleagues to ensure rapid readiness, consistency, and sustained performance across national accounts, organized customer, retail, policy, advocacy, and launch responsibilities.
• Foster a high-performance culture rooted in accountability, collaboration, agility, and continuous improvement across a geographically dispersed and highly matrixed organization.
• Own organizational design, role clarity, and capability building to ensure readiness for current and future national account, retail, organized customer, policy, advocacy, and launch engagement needs.
• Accountable for succession planning, leadership readiness, and talent pipeline development to support long-term organizational health and continuity across Senior Director and extended leadership roles.
• Partner closely with People Experience and Vaccines Field Medical leadership on workforce planning, performance outcomes, talent decisions, and leadership development strategies.

Strategy & Execution (National Accounts, Organized Customers, Retail, Policy/Advocacy & Launch)

• Serve as the enterprise medical strategy owner and final medical accountability for field medical engagement across national accounts, policy-related activities, organized customers, retail channels, advocacy priorities, and enterprise launch initiatives.
• Define and execute national medical strategies that support access, reimbursement, policy, advocacy, and launch success across the Vaccines portfolio.
• Provide enterprise Field Medical leadership for portfolio launch preparedness, ensuring alignment with launch timelines, access milestones, and enterprise readiness priorities.
• Partner closely with Strategy and Execution Leads (SELs), the Vaccines Portfolio Lead, and the Vaccines Field Medical Leadership Team to translate portfolio and launch strategy into scalable, compliant field execution.
• Ensure a clear, consistent, and credible medical narrative across payer, policy, organized customer, retail, advocacy, and launch engagements.
• Anticipate and address customer-specific access dynamics, policy considerations, advocacy environments, and engagement complexities across channels.
• Contribute to annual operating plan development, establishing priorities, sequencing initiatives, and aligning resources to enterprise and portfolio objectives.
• Provide accountability for resource planning, deployment, and prioritization to support enterprise medical strategies, advocacy priorities, and launch readiness.
• Identify budget and project specific needs to foster asset specific project needs in coordination with Asset/Brand Medical Affairs team.
• Oversight of direct report deliver of scientifically sound medical information, tailored to national accounts/organized customer/retail channel regarding Pfizer’s vaccines and the diseases they prevent.
• Identification of content/needs to support delivery of pharmacoeconomic models, outcomes tools, project, non-interventional studies, and collaborations at scale to foster immunization practices.
• Oversight on compliance execution on mutually beneficial external medical stakeholder-specific projects, collaborations, strategic medical partnerships, and non-interventional studies aligned to the vaccine specific business need.

Cross-Functional & Enterprise Partnership

• Serve as the senior Vaccines Field Medical leader and enterprise medical authority for national accounts, policy, organized customer, retail, advocacy, and launch engagement, representing the organization in enterprise and cross-functional forums.
• Partner closely with Market Access, Commercial, Policy, Government Affairs, and other enterprise teams to support coordinated and compliant engagement.
• Provide senior medical leadership for medical advocacy strategy through credible scientific exchange, executive partnership, and insight generation.
• Build strong, trusted partnerships with Payer Account Medical Leads (PAMLs), policy and advocacy partners, Field Medical Outcomes (FMO) organizations, and other key stakeholders.
• Ensure strong HQ-to-field connectivity, enabling bidirectional communication of strategy, insights, execution feedback, and emerging risks across all customer channels.
• Align enterprise initiatives impacting national accounts, organized customers, and retail channels, ensuring field medical activities are integrated, scalable, and compliant.

Analytics, Insights & Impact

• Define Medical Analytics and Medical Engagement and Impact (MEI) reporting requirements in partnership with Field Medical leadership.
• Ensure field medical activities, insights, and outcomes are documented, measured, and reflected in enterprise analytics.
• Accountable for synthesizing medical insights across national accounts, organized customers, and retail channels to inform Vaccines Medical strategy, portfolio planning, enterprise decision-making, and prioritization.
• Leverage data to inform leadership decision-making, performance optimization, strategic prioritization, coaching, and enterprise impact assessment.
• Identify trends and opportunities to enhance medical impact, advocacy effectiveness, customer engagement, and launch outcomes.

Governance, Compliance & Operational Excellence

• Ensure adherence to medical governance, legal, and compliance requirements across all engagement types and customer channels.
• Reinforce consistent application of Pfizer SOPs, Field Medical guidance, and CRM business rules.
• Promote high-quality documentation, insight capture, and data integrity across the organization.
• Own enterprise-level risk identification, escalation, and mitigation related to field medical engagement across national accounts, organized customers, retail channels, policy environments, advocacy activities, and launches.
• Define and oversee cross-channel coverage and continuity models to ensure scalable support, enterprise prioritization, and seamless engagement during launches, transitions, or capacity constraints.
• Ensure field medical readiness for enterprise priorities, portfolio launches, and inspection preparedness.

BASIC QUALIFICATIONS

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

• MD required.
• 5+ years of relevant experience
• Prior medical, clinical, or field medical leadership experience required.
• Medical Affairs and/or Field Medical experience with demonstrated senior-level people leadership.
• Demonstrated ability to operate effectively in fast‑paced, high‑complexity, and evolving enterprise environments.
• Demonstrated ability to lead with enterprise mindset, inclusive leadership practices, and accountability for developing high-performing leaders and teams in complex, matrixed environments.
• Proven experience leading leaders and managing complex, multi-layered organizations.
• Demonstrated success operating in highly matrixed, enterprise environments.
• Strong strategic thinking, executional discipline, and enterprise decision-making capability.
• Excellent communication and influence skills with senior internal and external stakeholders.

PREFERRED QUALIFICATIONS

• Prior People Management experience preferred
• Experience supporting national accounts, payer organizations, organized customers, retail channels, policy, advocacy, or large healthcare systems.
• Vaccines, infectious disease, access, or policy-related experience strongly preferred.
• Experience partnering closely with Market Access, Policy, Government Affairs

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Up to 40 percent travel, including overnight travel.
• Must comply with all corporate travel policies and procedures.

Other Job Details:

Last Date to Apply for Job: May 25th, 2026

Additional Location Information: US - remote

Eligible for Relocation Package: No

#LI-PFE

The annual base salary for this position ranges from $254,100.00 to $423,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 25.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

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