Change, Configuration and Release Management Task Manager

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Communication, Deliverables Management, IT Service Management (ITSM), Microsoft Office, Services Management

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

PROJECT/TASK MANAGER - Internet Technology Service Management

Oversee complex programs that drive impactful mission outcomes for our customers as a Project/Task Manager . Here, you’ll see the bigger picture on mission initiatives and where your program management career can go at GDIT.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Project/Task Manager, the work you’ll do at GDIT will be impactful to the mission of the U.S. Army Network Enterprise Technology Command (NETCOM). You will play a crucial role in providing accurate information on the procedures for managing the Service Catalog, develop policies and procedures in support of ITSM activities, review and provide comments for ITSM Division documentation, support meetings, and make recommendations to improve NETCOM’s ability to deliver IT services.

● Lead/Manage/Support by providing technical, administrative, and operational leadership to assigned project or tasks.  Conducting planning and provides recommendations to the government customer on task workload. Assisting in the synchronization of requirements throughout the lifecycle of the project, identifying any issues in project meetings.  Coordinating the development of deliverables and products and ensuring quality assurance of project deliverables.
● Collaborate with Collaborate with the government customer across several levels of command, project Subject Matter Experts as well as cross-functional and multi-functional teams.
● Drive the development and maintenance of the enterprise service catalog, the management of service-related change requests, and Change Control and Release Management activities in alignment with IT Service Management (ITSM) best practices.
● Utilize your project management and technical knowledge to facilitate our government customer's mission.

WHAT YOU’LL NEED TO SUCCEED
Bring your program management expertise along with a drive for innovation to GDIT. The Project/Task Manager must have:
● Education: Bachelor of Arts/Bachelor of Science
● Experience: 5+ years of related experience
● Technical skills: 8570.1-M certification: IAM Level I Certification, Computing Environment Certification and ability to obtain within 90 days of hire.
● Security clearance level: Secret

● Role requirements: : IT Service Management (ITSM) knowledge, service catalog management, change control and release management, requirements and documentation analysis, metrics management, customer engagement and facilitation, project planning and scheduling, SharePoint management, AESMP module knowledge, problem solving and critical thinking, familiarization with AR 25‑1, NETCOM 25‑4‑1, NETCOM 25‑4‑2, AESM, DESMF, and Army ITSM mandates.  
● Location is on site

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $88,130 - $104,650. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA AZ Fort Huachuca

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans