Job DetailsJob Location: MOC Outreach Uptown Team - New York, NY 10025Salary Range: $22.25 - $25.77 HourlyOrganization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. The Uptown team serves the UWS and UES of Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes W. 59th – W. 110th Street & E. 59th – E. 96th Street, river to river. The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes 23rd St and below, river to river.
Purpose of Position: The Housing Outreach Specialist works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position serves as a case manager for adults experiencing street homelessness, with the goal of placement into transitional and permanent housing. The position works collaboratively across teams and organizations to achieve this goal.
Schedule: Multiple positions.
8am-4pm
9am-5pm
Hourly Range: $22.25-$25.77
Unionized by Local 74.
Roles, Responsibilities and Essential DutiesRole, Responsibilities, and Essential Duties
Serve as case manager for adults experiencing homelessness, with a goal of placement into transitional and permanent housing
Perform intake, assessment, service planning, advocacy, referral and escort services
Maintain client case records and enter data in computer database using handheld and desktop computers
Provide follow-up case management for clients placed in housing, to promote retention and document outcomes
Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement
Coordinate team’s multiple referral sources for caseload additions
Ensure referred clients are properly documented in MOCapp and connected to an assigned Housing Outreach Specialist
Participate in outreach trips to identify and communicate with unsheltered individuals
Perform additional duties such as working with a peer, assisting with their integration on the team or other administrative tasks
Drive outreach van and take public transportation when needed
Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan, including the HOPE count
Other duties as required
Qualifications/Educational Requirements
Bachelor’s Degree preferred
Prior experience with the homeless and/or mentally ill population preferred
Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
Flexibility in work hours; available to work evening, overnight and weekend shifts as required
Skills, Knowledge and Abilities
Understanding of housing first and other harm reduction models
Ability to multitask
Strong interpersonal skills
Strong written and verbal skills
Team player
Good judgement
Computer Skills: To perform this job successfully, an individual should be:
Proficient in Microsoft Outlook
Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES
Physical Requirements
Frequent walking and standing
Ability to lift up to 30 lbs, including client belongings
Work Environment
Indoors and outdoors; all weathers
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
