Order Management Coordinator

What you will do

We currently have a fantastic opportunity for an Order Management Coordinator to join the Indirect Customer Service Team supporting our Applied Equipment Business (HVAC) in Europe. You will be a central point of contact for customers and suppliers worldwide, working closely with Sales, Product and Pricing Teams.

At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market for the smart building technologies. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun. We want a proactive and engaging person - Is this the right opportunity for you?

We offer hybrid working model for this role where presence in office might be required once-twice per week.

How you will do it

As an Order Management Coordinator, you'll be taking care of major Applied Equipment customers creating an effective business support service for administrative procedures as well as ensuring accuracy and timeliness. You will be responsible for

• Sales order entry

• Verifying the input data (completeness, correctness and approvals according to company standards)

• Product availability, prices and lead times

• Order acknowledgement

• Purchase order placement

• Invoicing

• Original documentation tracking (origin certificate, pro forma invoice, packing list, original bill of lading, containerization)

• Archiving of the data in compliance to the company standards

• Focal point for warranty claims

• Promoting an efficient and professional image to all customers and suppliers, both internal and external at all times

What we look for

Required:

• Higher Education or proven track of previous work experience (e.g. office, admin, customer support)

• Graduates with initial student work experience / internships will be also considered

• English language intermediate to advanced

• PC skills – MS Office, intermediate level

• Customer oriented with focus to details

• Team player with proactive “can do” approach

Preferred:

• Previous experiences in customer service

Our benefits

Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, regular monthly bonus after 6 months of employment, fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days and a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs.

You will be based in our newly opened offices in the vibrant city center close to the river and Eurovea shopping center. The onsite facilities include a coffee machines, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up!

Starting from 1300 EUR/month gross (plus a regular monthly bonus after 6 months of employment) based on relevant experience.

This salary is our minimum advertised salary. We value each and every employee who joins Johnson Controls, therefore insuring our compensation package aligns with your professional qualifications and competencies to the open position you are selected for.

Who we are
Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

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