Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Training Coordinator to join our Training and Professional Development team.
This is a full-time remote position available to candidates residing in PA, DE, NJ, VA, OH, FL, TX or MD.
Up to 25% travel required.
Earn 24.50-26.50/hr (depending on experience)
Position details:
The Training Coordinator plays a central role in executing the organization’s learning strategy by coordinating training activities throughout the division, administering and optimizing the learning management system (LMS), and delivering exceptional support to employees and managers. This role ensures the organization maintains consistent, accurate, and audit ready training data while enabling an engaging and effective learning experience. The Training Coordinator will:
- Coordinate and support divisional training and professional development initiatives, including needs assessments, training plans, and learning solutions.
- Partner with operational leaders and Subject Matter Experts (SMEs) to develop and maintain training policies, standard operating procedures, and approved learning materials.
- Develop engaging learning assets, communications, and training resources that drive participation and employee engagement.
- Serve as the primary Learning Management System (LMS) administrator, overseeing system configuration, maintenance, optimization, and user support.
- Manage LMS content uploads, version control, training assignments, and data accuracy to ensure effective learning operations.
- Generate and analyze LMS reports and dashboards to support compliance tracking, operational audits, and leadership decision-making.
- Collaborate with HR and IT teams on LMS integrations, system enhancements, and process improvements that enhance the learner experience and operational efficiency.
- Provide responsive support to learners, managers, and instructors by troubleshooting technical issues, facilitating LMS training sessions, and creating user guides and reference materials.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
- Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
- DailyPay -- access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Qualifications
- Bachelor's Degree in Human Resources, Education, Psychology, Instructional Technology, or Business required.
- 2+ years of experience in learning and development - training coordination, Learning Management System (LMS) administration, learning operations, or related learning & development experience.
- Working knowledge of LMS platforms (e.g., Cornerstone OnDemand, SuccessFactors, Docebo, Moodle, etc.).
- Proficiency with Microsoft Office or similar productivity tools; comfort working with data, spreadsheets, and reports.
Preferred Qualifications:
- Experience administering a fully featured enterprise LMS (e.g., Cornerstone OnDemand).
- Exposure to compliance driven environments or regulated industry training requirements.
- Familiarity with SCORM/xAPI packages, content testing, and basic HTML troubleshooting.
- Experience partnering with IT and HR on systems integrations or process improvements.
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Strong organizational skills with the ability to manage multiple training activities across different departments.
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Excellent communication, documentation, and customer service skills.
