Job Title: Quality Planning Engineer
Company: AISIN World Corp. of America
Department: Quality
Location: Plymouth, MI (BNAM Office)
Position Summary
This position will function to provide Quality support for BluE Nexus America (BNAM) products in North America.
General note: Tier 1 = BNAM, Tier 2 = AISIN/Denso/TMC, Tier 3 = Supply Chain
Position Responsibilities
The incumbent is expected to perform the following functions that the company has determined are essential to this position:
Initial Launch Control (ILC/ESC)
- Preparation of documents and evidence for milestone management based on BNAM policies and procedures.
- Complete Tier 2 plant audits (BNAM: Tier 1) as needed.
- Confirm process quality for new developed lines/commodities before Start of Production (SOP) timing.
- OEM manufacturing process confirmation for BNAM commodities based on BNAM/Tier 2 Inspection/Handling Information in order to prevent mishandling OEM plants.
- Commodity handling confirmation during transportation and at OEM plant.
- Customer vehicle confirmation trial support from BNAM point of view.
- Quality confirmation (installation condition, connector conditions, etc.) of BNAM business components on Customer trial event vehicles.
Customer Quality Contact
- Quality information support for RFQ reply preparation:
- Explain and negotiate with OEM based on agreement with BNJ and Tier 2 suppliers.
- Negotiation of quality agreements with the OEM’s (Including service matters).
- Negotiation of quality agreements with Tier 2 suppliers (Including service matters).
- Preparation of quality assurance plans (APQP) with Tier 2 suppliers that satisfies OEM requirements.
- Preparation of documentation (with Tier 2 suppliers) required to gain approval from OEM.
- Coordinate approval from OEM for product design changes and process changes in Tier 2 manufacturing.
- Facilitate OEM process audits at Tier 2 suppliers.
- Quality Response (Early Detection/Early Resolution Methodology):
- Manage OEM Field claim issues.
- Attend Tier 2 investigation activity with containment, as needed.
- Manage urgent problem correspondence.
- Coordinate Go&See at customer locations or dealerships.
- Coordinate OEM Line claim issue correspondence.
- Understand OEM requirements.
- Visit OEM vehicle plant or dealer with Tier 2 suppliers, as needed.
- Develop and distribute quality report.
- Attend Tier 2 investigation activities, as needed.
- Manage urgent problem correspondence (Q6 events).
- Promote OEM quality meetings (Coordination with OEM/ BN-J).
- Various Coordination with OEM and Tier 2 suppliers, as required.
SECONDARY RESPONSIBILITIES
- Quality Management System (QMS):
- Maintenance of BNAM procedures for ESC (Early-Stage Control) quality milestones.
- Customer quality contact.
- Administer Early Detection Earl Resolution (EDER) activities.
- Manage compensation and administrative correspondence based on BNJ regulations.
- Preparation of documents and evidence preparation for external ISO 9001 audit.
- Lead external audit activities and arrange audit agenda.
- Preparation of documents and evidence for internal audits and assessment of internal processes.
- Warranty Cost Treatment:
- Warranty cost agreements between BNAM and Tier 2 suppliers.
- Send invoices to Tier 2, as needed.
- Disposition Tier 2 cost claims.
- Inform the results to BNAM Sales.
- Warranty cost agreements between BNAM and OEM.
- Receive invoices from OEM.
- Disposition of OEM cost claims.
- Inform the results to BNAM Sales/Finance.
- Develop cost share evidence and documentation based on OEM requirements together with Tier 2 suppliers.
- Other tasks and duties as assigned.
Required Skills and Abilities
Essential Skills and Experience:
- Production Process Auditing
- Problem Solving (8D, 5 Why, Six Sigma, etc.)
- Core Tool Knowledge (FMEA, Control Plan, etc.)
- Basic Quality Sciences (SPC, Capability, etc.)
- Experienced in negotiating claims for compensation (cost share agreements)
Beneficial Skills and Experience
- ISO9001 /IATF16949 Internal auditor certification
- Knowledge of requirement for ISO26262, ISO14747 and A-SPICE
- OEM Quality System knowledge (Automotive)
- ASQ certification (CQE, CQA, CQRE, etc.)
Education/Training/Certifications
Qualifications
Travel Requirements
- Approximately 30 %
- Must be willing and available to travel to such locations and with such frequency as is necessary and desirable to meet business needs.
Work Environment Requirements
With reasonable accommodation:
- Must be able to operate a personal computer, telephone, and other office equipment.
- Must perform job duties onsite, when necessary, except those duties that are customarily or by their nature performed offsite (for example, offsite customer visits).
- Must be able to work effectively in a fast-paced environment.
- Must be able to work on multiple assignments at once, and complete assignments within deadline and budget (if applicable) with satisfactory quality.
- Must be able to operate as an effective team member.
- Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all company safety policies.
Attendance/Work Hour Requirements
- Must maintain an acceptable attendance record.
- Must be willing and available to work weekends and holidays as necessary and desirable to meet business needs.