Nurse Navigator - Palliative Care

Job Title: Nurse Navigator - Palliative Care
Department: Inpatient Palliative Care
Location: Lipson Cancer Center at Rochester General Hospital with infrequent float to Unity Hospital                   
Hours Per Week: 40
Schedule: Monday- Friday 8am-4:30pm       
             
SUMMARY:

The Palliative Care Inpatient Nurse Navigator provides specialized coordination and support for patients requiring palliative care services across the inpatient setting. This role ensures timely triage of consultation requests, efficient team assignment, and smooth transitions of care. The Nurse Navigator serves as an essential liaison between patients, families, providers, and multidisciplinary teams to promote high-quality, patient-centered palliative care.

RESPONSIBILITIES:
 

Consultation Management & Team Coordination

· Triage incoming palliative care consultation requests and assign them to the appropriate inpatient team.

· Review medical records and collaborate with referring providers to clarify clinical needs and recommendations.

· Follow established team assignment workflows and cadence as determined by Palliative Care leadership.

Patient & Family Support

· Provide education to patients and families regarding palliative care services, goals, and available resources.

· Distribute essential information to support informed decision-making and care planning.

Transition of Care

· Support transitions from inpatient to outpatient palliative care services, ensuring continuity and follow-through.

· Coordinate initial outpatient palliative care appointments and communicate with access associates for scheduling.

· Provide guidance and support for transitions of care to hospice when appropriate.

Interdisciplinary Collaboration

· Attend and participate in Multidisciplinary Rounds (MDR) with inpatient units to identify palliative care needs proactively.

· Serve as a liaison to the Emergency Department, supporting early identification and referral of patients requiring palliative consultation.

· Act as a Palliative Care Champion across hospital units, promoting awareness and integration of palliative care practices.

Education & Staff Support

· Provide education and support to clinical staff regarding palliative care service processes, best practices, and referral pathways.

Additional Expectations

· Demonstrate strong clinical judgment, communication skills, and patient advocacy.

· Maintain up-to-date knowledge of palliative care standards and institutional workflows.

· Support the ongoing improvement of palliative care service delivery through collaboration and feedback.

REQUIRED QUALIFICATIONS:

• Current licensure as an RN in the state of New York.
   

PREFERRED QUALIFICATIONS:

· Nursing experience in ICU, Oncology, Geriatrics, Emergency Department strongly preferred.

EDUCATION:

AS: Nursing (Required)

LICENSES / CERTIFICATIONS: 

BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$80,753.00 - $110,292.00

CITY:

Rochester

POSTAL CODE:

14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.