£21,700 – £25,420EntryPart Time
Do you enjoy meeting new people and providing exceptional customer service?
We are looking for a friendly, motivated individual to join our Tills and Customer Service team. If you're passionate about delivering great customer experiences, we’d love to hear from you!
Working Hours: Every Wednesday 9 - 5 (7.5hours)
As a Tills & Customer Service Assistant, you’ll help us achieve our ambition of being Yorkshire's premier garden centre and family destination.
You’ll be a key part of ensuring every visitor has a GREAT experience.
If you think you are the right person for this position, then apply now. We’d love to hear from you!
Key Responsibilities:
As a Customer Service and Tills Assistant, your responsibilities are:
• Providing GREAT customer service at the tills and assisting customers
• Managing and processing returns
• Meeting and Greeting
• Managing Supplier visits and contact
• Answering phones and processing customer and supplier queries
• Responding to customer enquiries via phone, email and in-person
• Managing customer complaints
• Jumping on the Tills in peak times
• Making customer announcements
• Processing cash and debit/credit card transactions
• Processing Events and Grotto tickets
And most importantly…Smiling and being happy!
Why Join Our GREAT Team?
🌿 A GREAT Place to Work - Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.
⏰ Work-Life Balance - All roles operate within daytime hours - so your evenings stay yours.
🛍️ Up to 33% Staff Discount - Treat yourself to garden and home favourites (*varies by department/concession).
🚗 Free On-Site Parking - Arrive stress-free with plenty of parking.
🏆 GREAT Values & Recognition - We live our values and celebrate yours with monthly awards and shout-outs.
🎉 Monthly Team Engagement Events - From information sharing to free food – we love bringing the team together.
🌴 Enhanced Holiday Allowance - More time off that grows with your length of service.
🌱 Grow Your Career - We support your development with company-sponsored training.
💚 Well-being Support to Help You Thrive - Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.
💷 Pension Contributions - Helping you plant the seeds for a secure future.
🪴 Supporting Causes That Matter to Our Team - Through our Kindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.
