Facilities Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

POSITION GOAL
To coordinate and support the delivery of integrated facilities services with a focus on workplace experience, vendor management, and operational excellence. This role ensures smooth day-to-day coordination of facility maintenance activities, and stakeholder communication in line with client standards and service excellence protocols

PRINCIPAL ACCOUNTABILITIES

• Coordinate scheduling and delivery of integrated facilities services.

• Perform basic troubleshooting of common electrical, HVAC, plumbing, and mechanical issues in office and laboratory areas as first-line response

• Act as the primary point of contact for approved third-party service providers, ensuring timely execution and quality standards for both soft services and technical maintenance tasks

• Conduct hands-on minor repairs and adjustments including lighting checks, thermostat settings, door hardware fixes, and basic plumbing intervention

• Organize and facilitate regular coordination meetings with vendors, FM teams, and client representatives to review service performance and address operational needs

• Manage work permits, access requests, vendor onboarding documentation, and compliance records to ensure adherence to site protocols

• Conduct regular facility walkthroughs to monitor service delivery, identify improvement opportunities, and escalate complex maintenance or safety concerns to management

• Maintain accurate records of service requests, vendor reports, work orders, operational logs, and client feedback in the facility management system

• Support workplace health and safety initiatives, including coordination of emergency drills and compliance with site-specific safety standards

• Ensure common areas, meeting spaces, shared facilities, and lab utility spaces are well-maintained, clean, orderly, and aligned with client workplace standards

• Assist in managing occupancy changes, space moves, and minor workplace reconfigurations in collaboration with the FM team.

KEY PERFORMANCE MEASURES

• Timeliness and accuracy in reporting and resolving routine facility issues.

• Compliance with Henkel site regulations and safety standards during all activities.

• Responsiveness and coordination efficiency with internal teams and external vendors.

• Contribution to client satisfaction through reliable daily operations support.

GENERAL REQUIREMENTS

• Diploma or technical certificate in electrical, mechanical, or facilities-related field.

• Minimum 2 years of hands-on experience in office or light industrial facility operations.

• Basic understanding of chemical storage safety and general lab environment protocols.

• Good communication skills in English and local language; able to interact professionally with vendors and clients.

• Proficient in using mobile reporting tools or CMMS for work order updates.

• Willingness to work on-site with flexible hours as required by operational needs.

• Customer-service oriented mindset with a hands-on, proactive, and solutions-focused approach.

Location:

On-site –Kuala Lumpur, Malaysia

Job Tags:

Hiring

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