Spa Host

About Us

Peninsula Hot Springs is a multi-award winning and iconic Australian geothermal mineral springs and wellness destination. Located on the serene Mornington Peninsula only a 90-minute drive from Melbourne, our expansive wellness spa is nestled amongst the natural landscape, offering a range of unique, balanced and luxurious treatments to help our guests relax and reconnect with the deep well of the being in nature. We pride ourselves in working harmoniously to deliver seamless guest experiences with a curated range of high-performance aromatherapy body care and holistic skincare, recently partnering with award winning product house, Subtle Energies.

About The Role

This is a wonderful entry level role for people wanting experience working in a luxury Spa with a goal of becoming a Spa therapist. We have opportunities for Permanent Part Time Spa Experience Hosts within our award-winning Spa Dreaming Centre and your role will be to provide support to the Spa operation to achieve a smooth and seamless five-star guest experience. A Spa Experience Host ensures the relaxation areas are immaculately maintained and welcoming for guests and assists guests with purchasing homecare recommendations and retail products.

Your duties will also include;

• Building relationships with guests demonstrating PHS values and five-star customer service
• Greeting and hosting guests around the Spa Dreaming Centre
• Creating a smooth guest flow to ensure a flawless relaxation journey
• Developing thorough product knowledge and be conversant in the product range
• Assisting guests with homecare recommendations by providing sales assistance advice and product recommendations
• Upselling through recommendations of products and rebooking services
• Generating sales of spa products to reach on going targets

Progression Opportunities:

We offer a clear path for individuals working towards their Diploma in Beauty Therapy or Massage qualifications. As you progress in your studies and gain experience, you'll have the potential to transition into our unique Graduate Spa Therapist program spa therapy role within our team.

About You

• Passionate about Wellness
• Studying Beauty Therapy or Massage Therapy
• Attention to detail
• Excellent communication skills with the ability to build rapport quickly
• Strong organisational and time management abilities

On offer to You:

Peninsula Hot Springs truly believes that our people are the heart of our business. We are committed to your professional development through training, learning and career progression opportunities. At the Peninsula Hot Springs we want you to share the experience and have the opportunity to relax, restore and rejuvenate also offering:

• Complimentary bathing for you, your family and friends
• Generous discounts on dining, retail and spa/wellness offerings
• Access to wellness activities such as fitness, workshops, yoga and meditation classes
• And a supportive and inclusive team environment to share these experiences with

To join the team and be part of our journey, visit our website

www.peninsulahotsprings.com/our-story/careers/