EntryFull TimeEN
The IT Coordinator Depot Maintenance position is an entry-level position responsible for assisting in the repairs of POS computer systems, hardware and computer peripherals deployed to Sherwin-Williams stores. Hardware repairs can involve cleaning of cases and components using solvent to board level repairs. The IT Coordinator documents, maintains, upgrades, or replaces hardware and software systems. The incumbent also provides advance replacement equipment for failures in the field. The incumbent will perform a variety of basic operational tests on main POS devices and analysis tasks.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
This position is not hybrid/remote and will report to our Cleveland, OH Global HQ
Responsibilities:
· Receive, unpack, inspect, clean, and prepare equipment, materials, and supplies; report damages, discrepancies, and defects.
· Assemble, stage, and prepare goods and equipment for shipment; update packing slips and shipment documentation based on purchase order numbers.
· Enter and maintain accurate shipment, asset, and inventory data (including serial numbers, model numbers, service/symptom codes, and shipping details) in databases, spreadsheets, and tracking systems.
· Perform basic operational testing on POS devices and peripheral hardware; document and report discovered issues.
· Track equipment repairs and lifecycle activity by serial number, including retirement, and returns.
· Initiate and coordinate equipment returns with store personnel and vendors, including preparation of domestic and international shipping documentation.
· Deliver and retrieve equipment for departments outside of the Depot, ensuring proper paperwork and documentation.
· Monitor supply, equipment, and inventory levels; report low inventories and provide accurate monthly inventory counts and status reports.
· Assist with departmental inventory activities and maintain accurate, timely inventory totals.
· Review, update, and maintain Help Desk and Depot-related reports, including daily support lists, releases, escalations, and routed equipment requests.
· Maintain clean, organized, and safe work areas.
· Cross-train with other technicians to support operational continuity and learn all assigned job functions.
· Perform assigned duties under direct supervision.
Qualifications:
Required:
Knowledge & Experience:
0-1 years IT experience
Basic understanding of a POS system
Basic understanding of Computer repairs
Exposure to Windows and Linux operating systems
Experience with Microsoft Office products including MSWord, Excel, Visio, PowerPoint, and/or Access
Experience with FedEx ship manager
Preferred:
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
