Strategic Relationship Manager

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Description Summary

The Strategic Relationship Manager, leads the development and growth of institutional client relationships, driving revenue through the sale of investment products and solutions. Identifies client needs, originates new opportunities, and delivers tailored strategies to meet complex investment objectives.

Major Duties

• Own and lead relationships with complex institutional investment clients, acting as the primary senior contact.
• Drive new business generation, including identifying prospects, leading presentations, coordinating subject matter experts, and closing sales opportunities.
• Develop and execute client strategies, identifying growth opportunities, anticipating client needs, and shaping tailored solutions aligned to investment objectives.
• Collaborate across internal teams to ensure seamless delivery of services, effective issue resolution, and high levels of client satisfaction.
• Act as a trusted advisor to clients by analysing investment needs, recommending product enhancements, and assessing the impact of new solutions.
• Provide strategic input to senior management, contributing to product development, process improvements, and broader business initiatives.
• Manage and optimise client profitability, including pricing strategy, competitive positioning, and identification of revenue growth opportunities.
• Evaluate and recommend new products and services, considering both client needs and broader organisational impact.

Knowledge

• Strong knowledge of investment management across fixed income, equities (active and passive), cash, and international markets.
• Broad understanding of portfolio management and financial markets, enabling effective client advisory.
• Advanced skills in client relationship management, negotiation, and solution-based selling.

Experience

• 10–15 years’ experience in institutional client coverage, relationship management, or sales within financial services.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.