SENIOR BUSINESS RELATIONSHIP MANAGER

JOB PURPOSE:
To manage and coordinate different Business Portfolios initiation phase and align among reporting BRM Officers & BRMs to develop proper initiation plans that reflects both bank’s strategic directions and business needs to facilitate the proper management of new initiatives in a way that best serves the bank strategy.

KEY ACCOUNTABILITIES:
Description
1. Coordinate between IT and business lines and ensure no conflict between Business and IT stakeholders.
2. Work closely with IT Architecture team to shape business demand for IT projects, services, capabilities and 
investments in order to maximize their business value.
3. Ensure that all business needs requested from dedicated business lines are aligned with business and IT 
approved strategy to keep proper alignment with yearly planned portfolio.
4. Participate in Portfolio planning and reporting for the dedicated business line to ensure proper preparation for 
future initiatives.
5. Combine the accumulated risk factors and ensure reflection into the process of assessment and initiation to 
deliver well defined projects for execution.
6. Support the process of project prioritisation, approval and initiation, including supplier selection to ensure SLA 
approved standards to secure a complete set of requirements and documentation.
7. Oversee initiatives and help manage business process change to ensure that the value predicted by a business 
case is achieved.
8. Develop required dashboards for managed business initiatives to be ready reported to senior management.
Policies, Processes and Procedures
9. Implement approved department policies, processes, and procedures and monitor adherence so that work is 
carried out in a controlled manner
Day-to-day operations
10. Implement the day-to-day operations assigned for the Transformation & Delivery department to ensure 
compliance with the established standards and procedures.
Internal 
Commercial International Bank
Compliance
12. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of 
conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.

Qualifications 
 Bachelor’s degree in Business, Economics, Computer Science, Engineering, or its equivalent.
 Minimum of 10 years of experience in banking field and de experience.
 ITIL Foundation and Service Strategy, MBA and PMP or Project Management Diploma are an asset
Skills 
 Influencing others and negotiation skills that need confidence and gravitas to influence and challenge different 
stakeholders
 Proven competency in requirements definition and documentation.
 Tactful, resolute and committed to providing excellent customer service. 
 Ability to plan and organise work in order to achieve objectives and targets. 
 Strong written and presentational skills; ability to clearly communicate complex messages to a variety of 
audiences including senior management
 Understands the use of information technology in a Strategic context
 Aware with current technologies and trends relevant to the bank.
 Ability to work effectively with colleagues, managers, suppliers and stakeholders. Understands the importance 
of developing effective partnership