Senior Security Analyst

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Our Operations unit is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale.

Role Purpose

The role of Senior Security Analyst provides advanced cybersecurity expertise to ensure the online integrity and safety of both our customers and our infrastructure. Working within the Cyber Team, our Senior Security Analyst will leverage deep technical knowledge of modern security tools and systems to proactively detect, analyse, and mitigate complex security threats.

Key Responsibilities

• Threat Detection & Response: Act as a technical escalation point for security events from the managed SOC, utilizing modern SIEM, XDR and NDR tools to hunt for, triage, and remediate advanced threats across the network and endpoints

• Security Engineering & Operations: Assist in designing, maturing, and automating security platforms, playbooks, and processes used by the cyber team

• Incident Response: Actively participate in technical incident response efforts, conducting root-cause analysis, containment, and eradication, and occasionally liaising with customers on high-priority security escalations

• Vulnerability Management: Mature the vulnerability management program utilizing the Vulnerability Management platform, performing deep-dive scans, analysing attack surfaces, and collaborating with engineering teams to prioritize and drive remediation

• Attack Surface & Third-Party Risk: Administer and monitor the UpGuard platform to continuously assess our external attack surface and evaluate the technical security posture of third-party vendors.
  

Qualifications and Experience

• Solid technical experience in a Security Operations Centre (SOC), Incident Response, or dedicated Security Engineering role.

• Hands-on expertise with enterprise-grade security tools, specific or equivalent to the following:

  • Enterprise SIEM

  • XDR

  • Enterprise Vulnerability management tools

  • Secure Email Gateways

  • NDR

• Deep technical Windows Server environments, M365/AWS Cloud environments, Active Directory/EntraID, virtualization, and enterprise networking protocols (TCP/IP, routing/switching, firewalls)

• Knowledge of Linux/Unix administration

• Strong understanding of modern attack vectors, threat actor TTPs (mapped to MITRE ATT&CK), and advanced security monitoring techniques

• Excellent written and oral communication skills (English), with the ability to translate complex technical threats and vulnerabilities into clear, actionable advice for both technical and non-technical stakeholders

• Strong self-management skills with the ability to prioritize critical alerts and lead incidents under pressure.

• Relevant industry certifications.
  

Key Deliverables

• Incident Response: Investigate, contain, and remediate complex security incidents using EDR and NDR tooling, collaborating closely with infrastructure and engineering teams

• Endpoint & Network Security: Work alongside the SOC to maintain and fine-tune detection policies to minimize false positives while maximizing detection capabilities

• Vulnerability & Attack Surface Management: Manage, configure, and optimize the VMS, ASM and TPRM platforms to ensure comprehensive visibility, assessment and prompt remediation of vulnerabilities

• Technical Advisory: Provide hands-on technical guidance to operations teams to ensure infrastructure deployments align with security best practices.
  

On Offer

• Quarterly Superstar Awards – recognition for those who go above and beyond.

• Milestone Gifts & Birthday Cake.

• Referral Bonus – get rewarded for bringing great talent into the TechHub.

• Fruits & Nuts Mondays and Wednesdays - a healthy start to your week.

• Monthly Engagement Events – cricket matches, festive celebrations, and more.

• Quarterly Team Outings – SuperEats – time to unwind and connect outside work.

• SuperEats – enjoy affordable pre ordered breakfast and lunch options.

• Flexible Work – 3 days in the office, 2 days from home (once confirmed).

• Leadership & Development Training – Grow your skills and confidence.

• Career Excellence Program – build your future in telco and tech, right here at Superloop.

• Employee Assistance Program – we’ve got your wellbeing covered.
  
  

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.