About the Team:
The TikTok E-commerce Governance and Experience team ensures our marketplace remains safe, trustworthy, and customer-centric across the globe. We protect users, sellers, and creators by designing policies, building systems, and managing operations that safeguard platform integrity.
As part of the Governance and Experience (GNE) organization, our Risk Control and Security team safeguards TikTok Shop’s global marketplace for users, sellers, and creators. We blend data-driven insights, policy design, and technical innovation to combat fraud while preserving a seamless user experience.
Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!
As a Risk Strategy Product Manager, you will help support and improve risk prevention strategies across the platform. This is a great opportunity for someone early in their product management career who is interested in risk operations, data analysis, AI, and cross-functional collaboration. You will work closely with business, operations, data, and engineering teams to help build scalable solutions that protect the ecosystem from fraud and other risks.
Responsibilities:
- Assist in managing and improving risk strategies for specific business areas. Help identify gaps, monitor performance, and contribute to scalable risk solutions.
- Partner with cross-functional teams to support AI-driven initiatives that improve operational efficiency and automate manual review processes.
- Analyze risk trends, investigate root causes of issues, and help monitor strategy and model performance using data-driven insights.
- Help create standardized processes, playbooks, and QA guidelines to support consistent execution across global and regional teams.
- Work closely with Product, Data, Engineering, Operations, and Risk teams to translate business needs into actionable solutions and support project execution.
- Track key metrics, identify opportunities for optimization, and support ongoing improvements to balance risk management and business growth.
