Databank Support Engineer

About us

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland.

We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we provide services to customers in over 130 countries. Our growing talent pool of over 2200 employees spans 50 nationalities.

3Shape as an employer is committed to Ukraine. Our UA office was founded in 2006, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine. Among other actions, we support our contractors who are called to the military service, as well as care about our colleagues’ mental health by implementing different activities.


About the role:

We are seeking a Databank Support Engineer to join our team.

Areas of responsibility:

• Setting up and supporting our databank of implant and prosthetic libraries

• Consulting our partners all over the world on the technical details of integration their products into our software

• Processing the libraries related data (3D models review, ensuring dimensions and offset calculations are correct, etc.)

• QA by testing the libraries before release

• Errors fix and bugs reporting (if any occurs)

Required Education and Experience:

• Full working proficiency in written and spoken English

• Markup language general structure understanding

• Experience of work with Jira, Confluence, TeamViewer, Slack, Office 365 service

• Basic understanding of CAD will be a benefit

• Previous experience in databank support (especially for a Dental software) is beneficial

• Degree in IT or/and linguistics

To perform well in your role, you should possess the following skills:

• Organizational and communication skills

• Ability to handle multiple tasks under the deadlines

• Ability to work well in a team environment

• Quick learning ability: Company will provide on-board education

• Decent problem-solving and decision-making skills 

We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.

We will be glad to welcome you to our team!

For more information, visit our website: www.3shape.com and follow us on Instagram: www.instagram.com/3shape_ukraine

You can contact our Talent Acquisition team via email: recruit-ua@3shape.com.