Role Purpose
The Analytics Manager is responsible for designing, implementing, maintaining and measuring performance for AMER that will enable maximum performance for AMER regional teams. The position will be responsible for the implementation and project management of the new tools, dashboards, reports, and analyses.
Key Accountabilities
- Implementation and project management of data analytics tools covering all segments. This is a multi-year project.
- Define and drive sales effectiveness with internal and external stakeholders/sources to ensure the functions continuously evolve standards, processes and efficiencies to offer the greatest return to IHG, owners and customers.
- Provide strategic and tactical market and customer insight that will ensure that Region is continuously aligned to the correct account base and the correct deployment of resource to support the growth of the portfolio.
- Evolve the planning and reporting function of sales that ensures visibility, alignment and transparency of activity, whilst providing meaningful and insightful reporting.
Key Skills & Experiences
Required Skills –
Technical:
- Solid experience in sales operations across all segments
- Experience with data viz tools such as Tableau
- Project management and implementation
- Ability to analyze, interpret and extract trends from data and analysis
- Display an understanding of the local market in regards to culture and customer preference
Work Management:
- Establishes goals and objectives and sets performance targets
- Ability to manage multiple tasks
- Deliver presentations with impact
- Partnership driven
- Can meet deadlines
People Management:
- Foster a climate of open communication, trust and respect
- Encourages team behavior and able to facilitate a team discussion
- Effectively communicates with all levels
Qualifications –
- Bachelor degree or equivalent degree
Experience –
- 5 or more years of experience in sales in both hotel and above-property role
- Experience with multi-national organization preferred
Travel - 10% limited as needed
Location – Atlanta, GA: Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $106,020 to $120,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
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At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
