What you will be doing
Reporting to the Team Manager and primarily be responsible for ensuring accurate and timely processing of various corporate actions on client accounts. The role will also include a high level of Client interaction regarding query resolution and updates, communication with external parties, data entry and filing.
Working as part of a team to complete work assigned by the Team Manager, ensuring procedures are adhered to and issues are escalated appropriately.
Key Duties and Responsibilities
- Evaluating the daily corporate action notifications.
- Day to day posting of corporate action events on client accounts
- Build strong understanding of core systems and how they work together.
- Review, research and provide feedback on processing discrepancies/ errors to prevent recurrence
- Analyze existing systems and processes to identify gaps and opportunities for cost/ quality/ process improvements.
- Support meeting Service Level Agreements for TAT, utilization, productivity & quality
- Ensure compliance with external and internal audit and confidentiality/ regulatory requirements
- Contribute to implementing and enhancing the policies and procedures for knowledge management.
- Addressing client queries and building cordial relationships.
- Develop and maintain procedures and controls to ensure compliance with corporate, regulatory, and audit requirements.
- Review dividends and other corporate actions that have tax or basis consequences.
- Work with internal Trust Operations departments to identify, correct, or improve operational processes and procedures.
What you bring:
Knowledge / Experience
- 7+ years’ experience in the field of various types of UK Corporate Actions posting.
- Good to have knowledge of Global Plus system
- Preferred CISI -IOC certified
- Should Possess a working knowledge of all types of investment assets, including but not limited to equities, fixed income, mutual funds, alternatives, derivatives, foreign securities, exchange-traded funds etc.
- Candidate should have exposure around audits (internal and external) and strong understanding around Risk and Control framework.
- Establish strong relationship with onshore counterparts and should be capable of handling Client Queries and Issues.
- Working closely with the team to identify process needs, putting strong controls in place, and identify the gaps in process. Also ensure that all SLA’s are met.
- Raise any issues related to process, people and others to line management on urgent basis with possible solutions.
- Should be very active who can discover out the opportunities in existing business by gaining efficiencies, Automating the processes
Qualifications
- Masters/Bachelor’s Degree in Accounting, Business Management/Administration or related field of study.
Competencies
- Excellent oral and written communication and articulation skills
- Time Management & Prioritization Skill
- Strong interpersonal skills & customer orientation and an unwavering commitment to service quality
- Strong research and analytical skills and attention to detail
- Collaborative – Collaborate with different groups and complete the assigned task
- Attention to detail – Understand customer requirement in detail and process per procedure
- Organized approach – manage and adapt priorities according to client and business requirements
- Team Player- Be part of a global team.
- Well versed with MS Office applications (Word, Excel & PowerPoint, Teams, etc.).
- Should be a dependable resource with a willingness to work stretched hours (if required).
What we offer you
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities – FIS is your final career step!
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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