£28,412 – £43,000MidFull Time
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future
Role Overview:
Deliver high‑quality maintenance and servicing across housing association properties. The role focuses on preventative maintenance, safety checks, diagnostics, and ensuring residents receive a professional, respectful service experience.
The ideal candidate will be a self-motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You’ll be working across a variety of environments and must be comfortable adapting to different settings and client needs.
Key Responsibilities:
Routine servicing of mechanical, electrical, heating, or building systems across housing association properties
Diagnose and resolve faults efficiently, ensuring minimal disruption to residents
Carry out compliance checks (e.g., gas safety, electrical testing, equipment inspections) in line with regulatory standards
Maintain accurate service records and update digital job systems in real time
Provide clear communication to residents, housing officers, and internal teams
Identify potential risks or future maintenance needs and report them promptly
Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards
Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work
comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements
Willingness to work OOH/on call rota basis
Skills & Experience
Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
Valid UK driving licence (essential)
Previous practical experience in gas servicing across domestic environments
Solid understanding of gas safety regulations and industry standards
Strong problem-solving skills and the ability to work independently
A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
£28,412 - £43,000 (with £43,000 being the average OTE inc price work and callout)
Company vehicle and fuel card supplied
Uniform, PPE & mobile device supplied
Contributory pension scheme
Life assurance
20 days + Bank holidays (service based increasing holiday scheme)
Enhanced maternity, paternity, adoption leave and other family friendly policies
Sureserve Benefits Hub, accessing over 1000 retail discounts
Virtual GP service, available for employees and immediate family
Employee Assistance Programme (EAP)
Bike2Work Scheme
EV Car Scheme
Employee engagement events and “Employee Voice” programmes
Strong opportunities for career growth and development
“Sureserve Legends” – celebrating the fantastic ways in which our employees live our values
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scnw.careers@sureserve.co.uk.
Pre Employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.
