Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Assist and greet customers promptly and provide them with great service
- Be prompt, tactful, calm, courteous, and professional in all interactions
- Help design and create floral arrangements and/or other items to fill customer orders
- Package orders effectively, safely and efficiently
- Keep merchandise and supplies in their proper areas
- Maintain customer records and files properly
- Assist customers in location and selecting items
- Handle telephone calls and orders promptly and courteously
- Assist in decorating and merchandising the department
- Keep carts, tools, and supplies in their designated areas and well organized
- Keep floors, clean, safe, and free from clutter
- Maintain plants, process and prepare flower arrangements and fill balloons
- Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
- Adhere to company policies and procedures, as well as state and federal laws
- Operate cash register in accordance with company procedures, as applicable
- Maintain flexibility to work weekends and holidays as needed
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum
- Demonstrates effective written and oral communication skills
- Ability to read shelf tags, signs, product labels, training materials, and bulletins
- Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
- Personal initiative and follow through to completion
- Ability to work as part of a team in a fast-paced environment
- Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
- Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
Desired
- Past work record reflects dependability and integrity.
- Knowledge of applicable laws and regulations related to employment practices, and safety
- Experience in grocery retail and customer service
- Experience in operating a cash register and making change
