Senior Solution Specialist

We Are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

Job Purpose:

• CrowdStrike or Netskope required
  
• Presales experience essential

A client facing role, the Senior Solution Specialist role encompasses presales engineering and solution delivery (deployment) across NZ, ensuring alignment with client needs, market trends, and internal capability.

Support the Head of Cyber Growth in achieving the growth strategic objectives for New Zealand.

The role is expected to span specialist domains and contribute to the overall development and professional excellence of the business.

In addition to its technical specialty, the role includes people management, with one direct report, and business management responsibilities. To avoid any doubt, it is not expected the role will have a sole focus on team management. This role carries delivery and utilisation expectations, which will be negotiated with the Head of Cyber Growth.

Key Responsibilities:

Primary duties include:

• Presales and post-sales activities, including client engagement, solution design, and delivery assurance.
• Development and refinement of security service offerings, including architecture, tooling, and operational processes to deliver specific security outcomes. Includes the development and maintenance of architecture documentation and reusable solution assets.
• Ownership of solution quality, ensuring security outcomes are fit for purpose and aligned with client and market demands.
• Foster and maintain mutually beneficial relationships with relevant Fujitsu technical partners including CrowdStrike, Netskope, and Darktrace.
• Support for internal initiatives including practice development, tooling standardisation, and process improvement.
• Builds and maintains strong relationships with SOC and ACIRT team.
• Client onboardings, ensuring alignment with client requirements and maintain deep understanding of client environments.
• Participation in strategic vendor programmes including but not limited to CrowdStrike Champions Programme and Netskope Evolve Programme

Secondary responsibilities may include:

• Delivery of security training
• Onsite ITSM support
• Peer review and quality assurance of technical deliverables.

Day to day duties will be determined by priorities as dictated by contract delivery dates.

In addition to its core responsibilities, the role has several general responsibilities to help deliver cyber security services. These responsibilities include:

• Report writing
• Project and program management oversight.
• Time and priority management across multiple engagements and teams.
• Mentoring, coaching, and performance management.
• Preparation and delivery of pre-sales and sales collateral and documentation.
• Management of deadlines, workload commitments, and reporting exceptions.
• Contribution to internal capability development and knowledge sharing.
• Client engagement and stakeholder management.
• Other tasks that may be assigned

Requirements: 

• Technical skills preferably an understanding of system administration/system engineering.
• Ideally a security background.
• Excellent written and verbal skills, including being comfortable presenting to customers.
• Ideally technical knowledge of security tooling includes but not limited to CrowdStrike, Microsoft, Netskope, Vectra, Darktrace.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organization to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in class reward and recognition programs flexible work, volunteering leave and more.
• We live our values of aspiration, trust and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Applicants who identify as transgender or gender diverse can view a copy of our Frequently Asked Questions to assist with the recruitment journey.  For all other general inquiries, please contact careersapac@fujitsu.com

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

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