JOB DESCRIPTION
Integrated into the Proserv Spanish department and under the supervision of an Proserv Team Manager, the overall responsibility of a Proserv PY/PT Consultant is to support our outsourced SAP customers
· Provide application support consultancy through advice, guidance, and appropriate technical activities
· Manage simple/medium complexity tickets after having received functional analysis and guidance / coaching on the technical way to implement it.
· Generate easy-to-maintain bug free code and customizing respecting Strada best practices
· Operate required system tests using either provided or self generated test data, to ensure the applications/developments meet the agreed specifications
· Provide documentation (both technical and functional) on issues handled
· Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the AMO Team Manager
· Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues
· Understand the general flows in HR and the SAP HR architecture
What we ask for:
· Bachelor or Master degree with a Business or Technical emphasis, or equivalent
· Solid verbal and written communication skills in French. English/Italian is a plus.
· Intellectual curiosity and motivation to learn new technologies at a fast pace
· Strong interest in delivering high quality support in the field of Human Resource
· Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards
· Service-oriented with a strong client focus and sense of accountability
· Be committed to the customer, the team and the project
· Strong analytical and problem solving skills
· Discretion and ability to respect the confidentiality of information
What we offer:
· International business environment and opportunity to use foreign languages
· Work in a culture where you can achieve excellence in your career and develop to your strengths
· Young and dynamic office environment
· Flexible benefits package
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.