Key Accounts Coordinator

• Attend to sales enquiries, quotations and responding to key account customers
• Preparation of proposals, quotations & add on form for customers
• Support Customer Retentions and Renewal of Contracts
• Raise credit note, debit note, get signatory and approval. Submit to billing department for processing
• Issuance of Warranty Certificates
• Update sales lead and retrieve service dockets
• Recording & prepare reports on Sales Lead, Sales Statistics Report, KPI Reports
• Prepare monthly Sales Staff Commission
• Take ownership to report issues, customer request, customer info update to supervisor and other stakeholders
• Assist in resolving daily operational issues
• Other Ad-hoc duties & Sales Related suppor

Requirements

• 2 years experience in Admin, Sales support coordination
• Passionate about sales, customer service and building relationships with customers
• Possess a strong work ethic and team player mentality
• Computer literate, knowledge in Microsoft applications a must
• Able to work in a multicultural environment
• Service-oriented and able to work under pressure

Benefits

• 5 day work week (8.30am to 5.45pm)
• Work Location: 16 Jalan Mesin (Closest MRT: Tai Seng)
• Training provided
• 16 days of annual leave
• AWS
• Medical and Dental benefits, along with insurance coverage to our employees