Arena Ticketing Representative - Michelob Ultra Arena - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Arena Ticketing Representative, you’ll help guests get access to the best shows, events, exhibits, and attractions across all our incredible venues. From big arenas to intimate experiences, you'll be a key part of creating memorable moments.

In this dynamic role, you’ll provide friendly, polished service while selling tickets, assisting with guest questions, and keeping the energy high at rotating locations throughout our properties. If you love live events, thrive in a fast-paced environment, and enjoy helping people, this is your ticket to an exciting opportunity!

THE STARTING RATE:  $17.00 / Per Hour

THE DAY-TO-DAY:

• Sell and process ticket orders, will-call requests and event products for shows and events at arenas, mid-size venues, and special events, while providing prompt and courteous guest service
• Provide knowledgeable answers to guest questions regarding venues, special event services and amenities
• Support guests with mobile ticket app, ticket verification and cash/credit transactions
• Assist VIP guests, Artists, Promoters, Sponsors, and Executive guests

THE IDEAL CANDIDATE:

• Must be 18 years of age or older
• High School Diploma or GED
• Prior Box Office, Theater and Ticketing System experience preferred
• Detail oriented, takes initiative, flexible and able to multi-task
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS:

• Free meals in our employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12012

Are you ready to JOIN THE SHOW? Apply today!