Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
- Oversee daily operations of an Italian restaurant to ensure smooth service and an authentic, high-quality guest experience.
- Lead, train, and motivate front-of-house and kitchen teams on Italian service standards, cuisine knowledge, and teamwork.
- Handle guest complaints professionally and promptly, preserving relationships and Italian hospitality.
- Plan staff schedules, manage attendance, and ensure adequate staffing for peak service and special events.
- Coordinate closely with chefs, pizzaiolo, and other departments to ensure timely production of antipasti, pasta, pizza, mains, and desserts.
- Monitor hygiene, safety, and cleanliness in compliance with local regulations and proper handling/storage of perishable Italian ingredients.
- Control inventory, stock levels, and ordering—prioritizing authentic Italian ingredients (flour, cheeses, olive oil, tomatoes, cured meats, wines)—to ensure availability and minimize waste.
- Drive sales and profitability through Italian-focused promotions, daily specials, menu engineering, wine pairings, upselling, and cost-control measures.
- Conduct staff training, performance evaluations, and coach employee development (menu knowledge, service, wine).
- Ensure compliance with company policies, procedures, and financial targets while preserving brand authenticity and presentation standards.
Qualifications
- Proven experience as a Restaurant Manager or in a similar leadership role within hospitality—preferably in an Italian or casual-dining restaurant.
- Strong leadership and team-management skills with ability to motivate and develop staff.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with a passion for delivering outstanding guest experiences and authentic Italian hospitality.
- Ability to work under pressure and handle challenging situations effectively.
- Good organizational and time-management skills.
- Knowledge of food safety, hygiene standards, and local health regulations.
- Financial awareness, including budgeting, cost control, and revenue management.
