JOB SUMMARY:Within the context of a client and family centered care model and in accordance with established standards of practice, and vision and values of the organization, works as a member of an interdisciplinary team to conduct the intake functions for the designated treatment programs to ensure linkages between client and the appropriate resources occurs. Performs initial screening and assessment, triage and referrals based on client needs, urgency of request and best practices to determine the appropriate treatment and educates and provides consultation to client/family. Provides information to health providers and the general public, establishes and enhances relationships/communication within the programs and other community resources, prepares and maintains client records, maintains and provides accurate intake/referral data and statistics, participates in team meetings and continuing education, and engages in on-going team planning and quality improvement.
QUALIFICATIONS:Education & Experience Baccalaureate Degree in a related Health Science discipline (such as Counseling, Social Work). Three (3) years’ recent related experience in the designated program area or an equivalent combination of training and experience. Registration with Provincial licensing/governing body of profession where applicable. Knowledge, Skills & AbilitiesBroad knowledge of other facilities and community resources.Broad knowledge of other health care disciplines and their role in client care.Broad knowledge of adult education principles, methods and tools.Demonstrate knowledge of substance-use recovery services in the community and across British Columbia.Demonstrate Knowledge of health inequities and discrimination faced by designated client population.Demonstrate knowledge of the principles of harm reduction in a health care setting.Demonstrate knowledge of strengths based, client centered approach and ability to incorporate into practice.Demonstrate knowledge of Indigenous Cultural Safety.Demonstrate knowledge of traditional healing practices. Demonstrate knowledge of trauma-informed practice.Demonstrate knowledge of substance-use recovery model. Knowledge of LGBTQ2S+ services and programs in the community. Broad knowledge of legislation and government policies and procedures that relate to client population.Demonstrate knowledge of recovery community agencies, health care agencies and a range of service options available to the designated client population.Demonstrate knowledge of case- management approach.Ability to utilize strategies to reduce barriers to care for the designated client population.Knowledge of facilitation and conflict resolution techniques.Demonstrated ability to build and maintain relationships with a variety of individuals/service providers.Ability to establish and maintain supportive, trusting and professional relationships with clients and allies in individual and group settings.Ability to establish, maintain and facilitate effective working relationships with colleagues and other service providers. Ability to prepare and maintain a variety of charts, records and reports. Demonstrated ability to establish workload priorities.Ability to communicate effectively, both orally and in writing, with clients, their families and service providers.Demonstrated ability to work both independently and collaboratively as a member of a multidisciplinary team.Demonstrated ability to adjust to new or unexpected events.Ability to perform a range of needs assessments.Demonstrated skills in building partnerships with service providers.Demonstrate skills in basic computer literacy.Demonstrate knowledge of applicable legislation as it related to the rights and protections of individuals.Ability to operate related equipment.Physical ability to perform the duties of the position.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
Details
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.
