Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a Data Analyst to support Vodafone Global Enterprise by delivering high-quality operational and financial reporting, advanced data analysis, and actionable insights. This role focuses on enabling data-driven decision-making through robust business intelligence solutions, close collaboration with enterprise stakeholders, and the development of scalable reporting frameworks that support commercial, operational, and customer outcomes.
What you will do
- Develop and maintain financial reports used for billing and invoicing, aligned to revenue and spend from enterprise accounts.
- Create and manage operational KPI reports for governance and performance tracking.
- Partner with service and account teams to deliver customised reporting and provide insight-led improvement recommendations.
- Produce a broad portfolio of reports, including customer scorecards, spend and usage analysis, SLA and KPI dashboards, and savings reports.
- Enhance and develop operational and financial reporting solutions across Vodafone Global Enterprise.
- Support commercial activities such as pricing analysis, bids, and RFPs.Collaborate with sales, finance, billing operations, business planning, and service delivery teams.
- Translate business requirements into clear technical specifications for dashboards and reports.
- Investigate, cleanse, and integrate data from multiple sources to deliver meaningful insights.
- Design and develop data models in line with enterprise information architecture and governance standards.
Who you are
- The individual holds a bachelor’s degree in accounting, business, computer science, or a related discipline.
- They bring 2–3 years of experience in reporting and data analytics within a complex business environment.
- They demonstrate strong analytical and data interpretation skills, with a structured and objective-focused approach.
- They are comfortable managing multiple priorities under tight timelines while maintaining high professional standards.
- They have experience working across multidisciplinary projects and engaging effectively with stakeholders.
- They show a mindset for continuous improvement, process innovation, and business impact.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Exposure to enterprise-scale data, reporting, and analytics within a global telecommunications environment.
- Opportunities to work closely with commercial, finance, and operational stakeholders.
- A collaborative culture that supports learning, innovation, and continuous improvement.
- The chance to contribute to data-driven decisions that directly impact customers and business performance.
What skills you will learn
- Advanced business intelligence and data modelling techniques.
- Practical application of data governance and enterprise information architecture.
- Storytelling with data to influence business decisions.
- Stakeholder engagement and translating business needs into technical solutions.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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