ecomaids - Workforce Development SpecialistWe are seeking a dynamic trainer, quality specialist and leader for our rapidly growing, eco-friendly cleaning company!
80% Cleaning Time - 20% Management/Training Time
*Compensation and Perks*:
- $17 - $22 per hour
- Paid time off
- Profit sharing
- Bonus for performance goals
Job Description
As Workforce Development Specialist you will be responsible for creating a training program that empowers our fantastic team of cleaning technicians to maintain our very high standard of cleaning service. You will also be tasked with keeping our team engaged and striving to hit our business goals, but more importantly their individual financial goals. You will work seamlessly with our director of operations to hire, train and retain the top cleaning talent. As needed, you will build relationships with clients as you ensure they receive the quality of service they expect and deserve.
You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have at least three years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers. Ideally, cleaning experience and an extreme attention to detail.
Specific Responsibilities:
- Create and execute a training program
- Maintain and expand upon employee engagement programs
- Keep open the lines of communication between the customer, teams and the office
- Observe and evaluate workers' performance to ensure quality service and compliance with specifications
- Determine staffing requirements, and participates in the recruiting efforts
- Assist with routing and daily dispatch duties
- Improves upon current processes to ensure quality, profitability, and future growth
Job Requirements:
- At least 3 years of management experience
- Strong leadership aptitude
- Self-motivated and ability to work both in a team and independently
- Ability to drive revenue through customer service and team building
- Ability to cultivate strong customer relationships and employee loyalty through strong interpersonal skills
- Flexible interpersonal skills, with the ability to interact effectively throughout all levels of the organization
- Excellent written and verbal communication skills
- Computer proficiency, with working knowledge of word processing, database management, spreadsheet applications, minor technical troubleshooting (or coordinate with vendor)
Compensation: $17.00 - $22.00 per hour
ecomaids is an industry-leading franchise that provides eco-friendly cleaning services. We have a simple mission: to deliver a professional cleaning experience every time while protecting your health, the health of your family, and the environment. This is our passion and the reason we do what we do. At ecomaids you’ll enjoy work-life balance while making a positive impact. Apply to join our team today.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to ecomaids Corporate.
