For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Position Summary: We’re looking for an HR Technology Solutions Specialist to serve as a subject matter expert responsible for supporting, optimizing, and evolving our HR technology ecosystem. This is a hybrid role based in Toronto, ON.
In this role, you’ll ensure HR systems are stable, secure, and aligned to business needs by delivering scalable solutions across HR applications (including Dayforce). You’ll partner closely with HR and IT stakeholders to translate requirements into effective system configurations, support integrations and data flows, and improve both system performance and the end-user experience.
You’ll also act as a key contributor to the ongoing evolution of HR technology capabilities, helping ensure our platforms remain reliable, well-integrated, and future ready. This role is ideal for someone who combines deep Dayforce expertise with a curiosity for emerging technologies, process optimization, automation, analytics, and broader HR technology solution delivery.
Vacancy status: This posting is for an existing position.
What You’ll Do: Technical Accountability: • Configure, administer, and support HR applications across the organization. • Design and develop scalable solutions that address both functional and non-functional business requirements. • Support integrations, data feeds, security roles, workflows, and related HR system configurations. • Clearly communicate complex technical solutions and concepts to business stakeholders. • Maintain system documentation, configuration records, and technical design materials. • Collaborate closely with IT teams to support integrations, security controls, data flows, environments, and infrastructure dependencies related to HR applications. • Provide mentorship and guidance to team members by promoting best practices, knowledge sharing, and collaboration. Functional Accountability: • Partner with HR stakeholders to gather requirements and translate business needs into effective system solutions and configurations. • Provide guidance on system capabilities, optimization opportunities, and best practices. • Collaborate with vendors on solution design, estimation, planning, and implementation of system changes. • Support testing, validation, and deployment of system enhancements and releases. • Manage multiple concurrent initiatives in a fast-paced, evolving environment. • Adapt quickly to changing business priorities, requirements, and technologies. Support Accountability: • Provide ongoing application support to ensure system stability, reliability, and performance. • Collaborate with cross-functional teams to align expectations and support effective solution delivery. • Participate in release management, regression testing, and vendor coordination activities. • Contribute to continuous improvement initiatives, best practices, and operational processes across HR technology solutions. • Partner with peers to identify opportunities to improve efficiency, collaboration, and overall user experience across HR systems.
What You'll Bring: • 5+ years of experience supporting HR technology or enterprise SaaS applications, including Dayforce. • Strong experience in HRIS configuration, administration, integrations, and system upgrades. • Hands-on experience with data flows, vendor connectors, testing, and deployments. • Experience with BI reporting tools (e.g., Microsoft Power BI) and HR data support. • Strong understanding of HR processes, data governance, security, and compliance. • Experience with HR service delivery or ticketing platforms. • Strong analytical, troubleshooting, and problem-solving skills. • Ability to manage competing priorities in a fast-paced environment. • Strong communication skills with the ability to engage both technical and non-technical stakeholders. • Experience with tools such as Dayforce (required), Dovetail, Microsoft BI, and PowerApps is an asset. • HRIS or SaaS certifications are considered an asset. • Curiosity and interest in emerging technologies, automation, analytics, and AI-enabled solutions within HR operations. • A collaborative mindset with the ability to share knowledge, guide stakeholders, and contribute to continuous team learning and improvement.
Why Join Us? At LifeLabs, you’ll play a key role in enabling the technology that supports our people and operations. Your work will directly improve HR system performance, enhance employee experience, and help ensure our platforms remain reliable, secure, and scalable.
This is an opportunity to go beyond traditional HRIS support and contribute to the evolution of HR technology solutions within a complex enterprise environment. You’ll have the chance to expand your expertise across automation, analytics, integrations, and emerging technologies while working alongside collaborative teams that value continuous learning, knowledge sharing, and innovation.
We’re committed to building an inclusive and supportive environment where you can grow your expertise, contribute new ideas, and make a meaningful impact every day.
What We Offer: Salary range: $81,431 - $103,825 CAD annually (commensurate with experience) #LI-SN1
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance. • Retirement Savings Plan • Vacation and Wellness Days • Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives. • Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits. In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
