At GATE, we are a company that values our employees and know the service they provide to give us a competitive advantage – join our team and let’s work together! We are proud to support a family culture that GATE has cultivated since our founding in 1960. We are a diversified company, which operates in multiple states and a variety of industries including retail gas and convenience stores, car washes, fleet and fuel services, real estate, hospitality, and construction. We are proud to offer continual growth from within and support our many team members that have grown into our current leaders.
JOB SUMMARY:
The Store Associate supports the current and future goals within our Stores by adhering to all procedures and programs outlined in the Operations Division of GATE; they will participate in the daily operations of the store including food service as an entire entity. The Stores Associate will actively learn, participate, train on all current and future programs, continually monitoring the progress, and ensure all employees are upholding GATE standards.
REQUIREMENTS
• Must be of legal age to sell alcohol and tobacco products • Must successfully complete a pre-employment drug screening and background check • Must be able to work a flexible schedule, including weekends and holidays • Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members • Must be detail-oriented and have strong organizational skills • Must be able to stand for extended periods of time • Must be able to lift, carry, and move up to 50 pounds • Must have the ability to perform repetitive movements over long periods of time. • Must be able to bend, kneel, stoop, and reach (including overhead) • Ability to successfully work in varying and extreme temperatures.
JOB KNOWLEDGE: • Must possess basic reading, writing and math skills, such as addition, subtraction, multiplication and division. • Must be able to operate a personal computer. • Ability to understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.
DUTIES AND FUNCTIONS
• Must be able to work a flexible schedule, to include weekends and holidays with adherence to GATE attendance policy. • Arrive to work on time, consistently. • Upon entering the property, arrive in proper attire, crisp, clean and in good repair following GATE standards for uniform and appearance. • Hair must be clean and cut in a becoming style; management has final approval. • Attend all required training, safety courses; attend office and departmental meetings. • Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment. • Reinforce/abide and may interact with Federal, State, Local law rules and regulations including company policy. • Utilize organizational skills to continually provide customers with a clean and well-stocked store. • Perform minor repair and maintenance of store equipment • Operate all equipment in accordance with the duties assigned each day. • Handle all payments following all GATE policies. • Ensure GATE’s customers are the first priority to guarantee customers continue to visit GATE stores. • Greet customers and assist customers with questions about products or services the GATE offers. • Provide positive interaction with customers by addressing inquiries and resolving complaints. • Ensure a friendly and efficient checkout experience for customers. • Contribute to a positive and supportive team environment. • Communicate accurately and positively to customers and other staff. • Problem solving and de-escalation skills • Operates the following equipment: cash register, money order machine, electronic lottery, Tach II safes, credit card machines, gasoline console and emergency gasoline shutoff valve. • Performs store merchandising such as stocking shelves, prices, blocks and fronts shelves, places window banners, in-store P.O.S. and ensures that all products are in code. • All other duties as assigned by the Store Manager
The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. The management reserves the right to alter the above requirements at any time.
