Job Purpose The Heat Press Trainer, Level II will work within our Professional Services Group, which has the mission of providing innovative customization solutions for our customers. This position will provide training, direction, leadership, and development to new Heat Press Operators and/or new HAL Operators. The right candidate will be an eager individual that displays leadership and has a track-record of accomplishing tasks efficiently and on time. This role begins as a 90-day seasonal position, with the potential to move into a full-time role based on performance.
We are seeking a dynamic, hard-working professional with a strong focus on customer service and a desire to work for a fast-paced, entrepreneurial organization. In addition to exceptional leadership and analytical skills, you must have a “roll-up your sleeves” attitude.
Shifts There are two shifts available for this role:
• 1st Shift • Off-Peak: 8:00 a.m. - 4:00 p.m. • Peak: 7:00 a.m. - 7:00 p.m. • 2nd Shift • Off-Peak: 4:00 p.m. - 12:00 a.m. • Peak: 7:00 p.m. - 7:00 a.m. During the 12-hour peak shifts, team members follow a rotating schedule that includes working four shifts one week and three shifts the following week. This schedule allows for two long weekends off per month.
Major Accountabilities/ Essential Duties
Responsibilities:
• Train new hires on the job specific responsibilities related to the Heat Press/HAL process. • Will be responsible for providing positive and constructive feedback to new hires on performance. • Serve as a resource for questions and guidance. • Trainer will be responsible for gathering feedback from new team members concerning training and progress. • Documentation and training of standard operating procedures for operating a Heat Press. • Assist with other tasks as needed to support the training and onboarding process throughout our peak staffing season. • Perform all aspects of the Heat Press/HAL operations when necessary. • Facilitate learning in production environment. • Establish and maintain a positive learning environment. • Must be able to perform all requirements of Heat Press Trainer, Level I and HAL Operator.
Minimum Requirements
• Professional presentation and strong interpersonal skills. • Initiative, adaptability, and patience with repetition are a must within the role. • Ability to work with various learning abilities and be respectful of differences in styles of learning. • Ability to operate and understand functioning equipment according to established processes. • Ability to organize, plan and problem solve. • Demonstrate a positive attitude and willingness to help others learn and succeed. • Must be detail oriented. • Track record of knowledge and adherence to all company and CFC policies. • Possess high attention to detail and demonstrate a high quality of work. • Proven ability to work efficiently and direct work to others with minimal supervision from the department Supervisor. • Prior Heat Press experience is preferred. • Must have a proven track record of punctuality with minimal absenteeism. • High School Diploma or equivalent preferred. • Basic computer skills preferred. • Candidate should be production oriented and have a proven track record of motivating team members to achieve operational goals. • Must be proficient in English. Bilingual skills a plus but not required.
Work Environment
Warehouse / Production environment
About Sports Endeavors A family-owned company since 1984, Sports Endeavors is made up of players, coaches, and passionate fans. Together, we deliver an unrivaled selection of quality gear, expert advice, and stories of greatness at every level of sport.
Headquartered in Hillsborough, NC, and with our Customer Fulfillment Center located in Mebane, NC, the "home field" for Sports Endeavors, Inc. is North Carolina's vibrant Triangle region that’s also home to Chapel Hill, Durham, and Raleigh. We are proud to foster a collaborative and creative workplace, with a culture based on integrity and respect.
