ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Duties/Responsibilities: • Develop relationships and collaborate with the primary care teams to conduct social services assessments to determine the appropriate needs for each member • Plan, coordinate, manage and implement support packages to help members deal with socioeconomic and medical barriers • Navigate managed care plans for community services and programs • Case management for social and behavioral care to allow members to self-manage health and social service support • Accurate and timely documentation of patient encounters and sessions in all clinical management systems • Proactively identify methods to improve ArchWell Health's approach based on feedback and regularly conducted surveys • Support advance care transitions with members and their families • Assist members with access to state-based prescription programs and other benefits Required Skills/ Abilities: • Experience supporting patients with need for social services • Experience with screening, assessment, and planning for common social services needs • Working knowledge of differential diagnosis of common mental health conditions • Strong interpersonal communication skills with exceptional active listening abilities • Highly empathetic, non-judgmental, and open-minded • Experience in a collaborative team environment Education and Experience: • BSW or MSW with CSW or CMSW certification in the desired state of practice • Master’s degree in social work is preferred, Bachelor's is required • 1+ years' experience in clinical social work • A problem-solving orientation and a flexible and positive attitude • Mission driven and motivated to join an organization that will transform the way we deliver accessible, clinically excellent care to seniors • Proficient PC skills • Fluency in Spanish or other languages spoken by people in the communities we serve (where necessary) ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
