Recently named one of the Top 5 City Hotels in Texas by Travel + Leisure’s 2025 World’s Best Awards, Omni Dallas Hotel is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in the heart of downtown Dallas, our 1,001 rooms and suites set the stage for a vibrant destination featuring the Mokara Spa and Restaurants on Lamar, with eight distinctive dining experiences that celebrate the best of Texas hospitality.
Our associates are guided by The Power of One, a philosophy that empowers every team member to take ownership of the guest experience and create lasting memories. Our culture values respect, gratitude, and growth, supported by training, mentorship, and meaningful recognition. Associates enjoy complimentary parking, room and dining discounts, and access to an on-site cafeteria, making Omni Dallas one of the most rewarding places to work in the city! If you’re a motivated, service-minded professional seeking a meaningful career in hospitality, Omni Dallas Hotel may be your perfect match.
Overview: The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Responsibilities: • Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting. • Uphold Omni Safe and Clean processes. • Restock and replace used items within guest rooms. • Communicate clean status of each room upon completion. • Remove room service trays and tables from guest rooms. • Stock supply cart and ensure that it is neat and well organized at all times. • Check all equipment prior to and after use to ensure that it is in good working order. • Maintain a professional, neat and organized appearance according to Omni Dallas standards. • Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. • Attend all required department trainings and meetings. • Perform any other duties required by management. Qualifications: • Strong attention to detail. • Excellent customer service and verbal communication skills. • 1-2 years of previous experience in housekeeping is strongly preferred • Maintain a professional business appearance, attitude, and performance. • Prior housekeeping experience required or other relevant environmental services experience. • Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. • Ability and willingness bend, stretch, reach, and push up to 20 lbs. • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. • Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. • Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. • Must be able to communicate via radio and phone as needed. • Must have the ability to report to work on time and when scheduled. • Must have the ability to stand and/or walk for extended periods of time. • Must meet standards of appearance and maintain a high level of personal hygiene at all times. • Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
