Workforce & Project Governance Coordinator

Job Description

Kraft Heinz - Winchester

Workforce & Project Governance Coordinator Job Description

Department: Operations     

Position Type: Hourly                    Hourly Wage: $31.99

Function: Operations

The statements included in this Position Description reflect, in general, the duties and responsibilities of this position and are not to be interpreted as being all inclusive. The focus should be on the position and not the current incumbent.

SUMMARY: The Workforce Scheduling Coordinator owns site workforce scheduling and owns the governance of all improvement initiatives across the plant through our KHMS Road to 85% initiative.

This role is the central coordination point between Operations, HR, the Training department, CI and Finance on scheduling of workforce, attendance, staffing, training and all improvement projects. This role reports to the Manufacturing Manager

What Success Looks Like (Key Outcomes):

1.      Indeavor schedules are accurate, current, and aligned to qualifications; Dayforce matching exceptions reduced and resolved quickly. Attendance tracked and Staffing aligned and well coordinated between operations / training and HR

2.      All improvement through our KHMS Road to 85% initiative governance cadence runs consistently (meetings held, agendas/notes/actions maintained, escalation happens early)

3.      Actions and milestones do not slip without visibility, owners, and countermeasures

4.      Project go-lives are tracked with CI and Finance to confirm realized value vs expected value, and learnings are captured for future waves

PROFICIENCIES / ABILITIES:

1.      Strong governance discipline (cadence, follow-through, action management)

2.      Detailed oriented and data comfort (spreadsheets, trackers). Ability to translate data into priorities

3.      Ability to hold peers / owners accountable without direct authority

4.      Systems mindset and continuous improvement orientation

5.      Safety and Quality orientation

6.      Comfortable with systems like Indeavor, Zarpac to drive day to day work output

KEY RESPONSIBILITIES:

1) Workforce scheduling systems ownership (Indeavor / Dayforce)

• Own Indeavor labor planning and scheduling tool performance for the site

• Load demand and maintain schedule inputs required for weekly labor planning

• Ensure qualification cards are current so employees are scheduled into qualified roles

• Manage moves per standard crewing and update schedules accordingly

• Flag coverage gaps and coordinate resolution with Process Owners

• Monitor schedule-to-timekeeping alignment (Indeavor ↔ Dayforce), surface issues, and drive closure with the right partners

2) KHMS “Road to 80%” program governance (90-day plan)

• Own the governance model and operating cadence for Road to 80% projects

• Ensure projects have the right level of change management approvals and communication of these change management are on time and to the right stakeholders

• Ensure the right meetings happen on time, with the right attendees, and that discussions stay effective and decision-oriented

• Maintain project timeline visibility (milestones, owners, due dates) and drive action closure

• Escalate risks early when actions fall behind or dependencies are blocked

• Standardize meeting agenda, action logs, and follow-up expectations across the program

3) Benefits tracking and effectiveness verification (CI / Finance / Engineering)

• Work with individual teams to identify expected value

• Partner with Continuous Improvement, Finance and Engineering to validate expected value for projects before go-live

• Build/maintain a simple effectiveness tracking approach post go-live (actual vs expected)

• Surface gaps between expected and realized value and coordinate problem-solving/adjustments with owners

• Capture and share learnings to improve future project selection and execution

4) Cross-functional coordination (Operations / HR / Training)

• Act as a central point between Operations leadership, HR, and Training for staffing readiness (hiring → onboarding → training → sign-off) as needed to support coverage and capability

This position also has accountability for QRMP standards as outlined in the Winchester Kraft Heinz QRMP accountability document.

Proficiencies/ABILITIES:

These are key observable/measurable skills, knowledge and behaviors required that contribute to successful performance in the position. (e.g., commit to results, customer focus, etc.).

1.                Safety Awareness – Being aware of conditions that affect employee safety.

2.                Quality Orientation – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

3.                Adaptability – Maintaining efficiency when experiencing major changes in work tasks or the work environment; adjusting efficiently to work within new work structures, processes, requirements, or cultures.

4.                Teamwork/Collaboration – Working efficiently with team/work group or those outside the formal line of authority (e.g., peers, senior managers) to accomplish organizational goals; taking actions that respect the needs and contributions of others; contributing to and accepting the consensus; subordinating own objectives to the objectives of the organization or team.

Other qualifications:

•  Strong organizational skills and both oral and written communication skills are a must for this position

• Good communication skills

• Strong with Microsoft Office Suite

• Typing skills and ability to analyze and use data

• Must be self-managing or have a history of being a self-starter

• You must be able to hold the team accountable and have a proven track record to do that

• Are able to communicate and escalate properly to the right levels of the organization (like HR)

• Performs all other duties as assigned

• Must be able to work with team leads on leadership / communication and people development

WORKING CONDITIONS:

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; extreme cold; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Personal Protective Equipment While performing the duties of this job, the employee is frequently required to wear appropriate company-issued safety and GMP equipment, including: steel toe shoes that are also slip resistant, hearing protection, bump cap, and other personal protective equipment.

Benefits:

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing:

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

· Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

· Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

· Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

· Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Document: HRJD123

Revised: 4/30/2026

Supersedes: New

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Location(s)

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.