Primary Responsibility :
Under general supervision, the Dispatcher schedules and dispatches CDL A vehicles into and out of loading docks and from facility for conveyance of materials and freight. Duties may include using radio, telephone, or computer to transmit assignments
What You’ll Do :
• Prepares daily dispatch schedule for CDL A port drivers and equipment.
• Utilizes dynamic routing program to efficiently route outbound product.
• Seek out and schedule backhauls where appropriate; provide inbound report receiving.
• Builds and updates inbound and outbound orders in dispatch program.
• Responds promptly to driver inquiries regarding, but not limited to, breakdowns, directions, product count discrepancies.
• Monitors drivers’ hours to prevent DOT violations.
• Adjusts delivery and backhaul assignments to accommodate breakdowns, late trucks and other changes.
• Follow attendance policy, show up for work on time and ready to work assigned shift.
• Performs other duties as required and assigned.
What Experience and Education You Need :
- One year or more of experience dispatching CDL A drivers.
- Experience with ports/drayage highly preferred.
- High school diploma or general education degree (GED) preferred.
What Could Set You Apart :
• Ability to work in fast-paced, deadline-oriented environment.
• Good customer service skills
• Ability to communicate effectively with variety of individuals
• Ability to pay close attention to detail.
• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
Physical Requirements :
• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May require travel by automobile and airplane up for business
• May require a visit facility operations in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Company’s good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $23.50 to $26.00 hourly. Rate may vary based on work location.Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.
