Are you a proactive professional with experience managing U.S.-based properties or field operations? We are looking for a Bilingual Property Operations Coordinator to act as the central hub for property management, maintenance coordination, and stakeholder communication. This role is designed for someone who can take a tenant request or a repair estimate and drive it through to completion without constant hand-holding.
You will be responsible for "buying back time" for the owner by owning the logistics of maintenance, tenant relations, and operational documentation. If you have worked with the U.S. property market and are looking for a stable, high-energy environment, this is your next step.
Responsibilities
- Maintenance & Repair Coordination: Own the lifecycle of property repairs, from identifying needs and gathering vendor quotes to ensuring work is completed and documented.
- Stakeholder Liaison: Serve as a polished representative of the company when communicating with U.S. tenants, homeowners, and vendors to resolve issues and provide updates.
- Operations & Document Flow: Prepare lease agreements or work orders for signature, route items for approval, and ensure all property files are saved and tracked correctly.
- Project Tracking: Monitor "open loops" regarding property inspections, renewals, or utility setups in Trello or Teams, following through until 100% completed.
- Systems Documentation: Create and maintain SOPs and training materials for property workflows (e.g., move-in/move-out checklists) using Loom and Microsoft 365.
- Executive Leverage: Manage high-priority email triage and calendar coordination related to property walkthroughs and contractor meetings.
Requirements
- Bilingual Proficiency: Advanced/Fluent English (C1-C2) capable of drafting professional, assertive correspondence with U.S.-based tenants and vendors.
- Mandatory U.S. Exposure: Prior experience directly supporting managers or property owners based in the United States.
- Experience: Demonstrated track record of long-term commitment and stability in previous roles. +2 years of experience in property management, field operations coordination, or administrative support.
- Tech Literacy: Strong comfort within the Microsoft 365 environment (Teams, Outlook, SharePoint) and AI tools (ChatGPT, Claude, Gemini).
- Education: Bachelor’s degree in Business, Communications, or a related field. (preferred)
Benefits
- Financial Stability: Competitive salary with an employment contract from day one + all legal benefits.
- Health First: Comprehensive private health coverage (EPS included).
- Modern Workspace: A collaborative, high-tech office in the heart of San Isidro’s financial district.
- Training: Ongoing coaching in U.S. business etiquette and AI productivity tools.
- Professional Growth: Opportunity to specialize in the high-demand U.S. healthcare and insurance sectors.
Important: Please make sure to upload your resume in English.
Ready to elevate your career within the MOD ecosystem? Apply today to join our team in the heart of San Isidro—Lima's premier business hub!
