Description
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as an Expo. As an Expo, you will play a crucial role in ensuring the smooth and efficient flow of food from the kitchen to the dining area. Your primary responsibility will be to coordinate and communicate between the kitchen staff, servers, and management to deliver exceptional service to our guests. This position requires excellent multitasking skills, a strong sense of urgency, and a passion for delivering high-quality food and service.
Duties/Responsibilities:
- Coordinate with the kitchen staff to ensure timely and accurate preparation of food orders.
- Communicate effectively with servers and management to relay order details, special requests, and any modifications or substitutions.
- Monitor and prioritize food orders to ensure they are prepared and delivered in the order they were received.
- Ensure that all plates leaving the kitchen are properly presented, garnished, and meet quality standards.
- Double-check each order for accuracy and completeness before it is sent out to the dining area.
- Maintain a clean and organized work area, including food storage areas, to ensure safety and sanitation.
- Assist in expediting takeout and delivery orders to ensure timely and accurate delivery.
- Collaborate with servers and management to address any guest concerns or special requests promptly and effectively.
- Provide support to the kitchen staff during peak hours, including assisting with food preparation and plating when necessary.
- Uphold company policies and procedures, including health and safety guidelines, at all times.
- Performs other related duties as assigned.
Requirements
Required Skills/Abilities:
- Previous experience in a high-volume restaurant environment is preferred.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Ability to remain calm and composed in a fast-paced, high-pressure environment.
- Attention to detail and a commitment to delivering high-quality food and service.
- Knowledge of food safety and sanitation regulations.
- Positive attitude and team player mentality.
- Must be able to work flexible hours, including evening, weekends, and holidays.
- Must have a valid Food Handlers Certification
- Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity
Education and Experience:
- Must be at least sixteen years old.
- Previous Experience: Prior experience as a Expo or in a similar role within the hospitality industry is preferred but not required. We are willing to train motivated individuals.
Physical Requirements:
- Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
- Must be able to lift at least 15 pounds.
Benefits & Perks:
- Accrual up to 40 hours of PTO
- Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
- Corporate Shoe Program through Shoes for Crews and Skechers
- Competitive Pay
- Flexible Scheduling
- 401(k)
Full – Time employees are eligible for the following additional benefits:
- Medical & Prescription
- Dental & Vision
- Health Saving Account (HSA)
- Wellness Program
- Discount Pet Care Plan
