New Hire Experience Coordinator

Description

Classification: Non-Exempt / Full-Time

Reports To: Talent Acquisition Supervisor

About Renewal by Andersen

Renewal by Andersen is the full-service window replacement division of Andersen Corporation, a 115-year-old company and the most trusted family of window brands in America. We are the most awarded brand in the J.D. Power Windows and Patio Doors Satisfaction Study for the past five years. Our commitment to excellence has also earned us recognition as one of the Best Employers for Women in 2023 by Forbes and one of America’s Greatest Workplaces in 2023 by Newsweek.

At Renewal by Andersen, onboarding is more than a checklist—it’s a commitment. A commitment to our people, our leaders, and our culture. It’s the moment a new hire decides, “I made the right choice,” and when a hiring manager feels confident knowing their new team member is fully prepared to succeed.

We’re looking for an Onboarding Specialist who is passionate about people, energized by process improvement, and proud of delivering a top-notch, white-glove onboarding experience for both new hires and hiring managers. This role is ideal for someone who is entrepreneurial, organized, relationship-driven, and thrives on owning an experience end-to-end.

If you love building systems, solving problems, and creating seamless experiences that feel personal and intentional—this role was made for you.

Your Impact

As the Onboarding Specialist, you will independently manage the end-to-end onboarding experience for new hires across all roles, departments, and multi-state locations—from offer acceptance through first-day readiness and early integration milestones.

You’ll serve as a key connector between Recruiting Specialists, HR Generalists, Payroll, IT, Office Administration, and hiring leaders, ensuring onboarding is compliant, efficient, engaging, and consistently high-quality.

What Success Looks Like

Create a white-glove onboarding experience

• Own full-cycle onboarding activities from pre-hire paperwork through first-day readiness and early milestones
• Serve as the primary point of contact for new hires, providing clear communication, guidance, and timely follow-up
• Ensure every new hire feels welcomed, informed, and confident before day one
• Coordinate onboarding schedules, orientation sessions, and first-day logistics with precision and care
• Deliver an onboarding experience that feels polished, thoughtful, and people-first

Be a trusted partner to stakeholders

• Collaborate closely with Recruiting Specialists to ensure a seamless handoff from recruiting to onboarding
• Work alongside HR Generalists to align onboarding with employee lifecycle standards and company culture
• Partner with Payroll to ensure accurate and timely setup of employee records and pay
• Coordinate with IT to ensure systems access, equipment, and tools are ready before day one
• Work with Office Administration to support location-specific and logistical needs
• Build strong, trusting relationships with hiring managers, keeping them informed, supported, and confident throughout the onboarding process

Operate with excellence and accountability

• Ensure accurate and timely completion of onboarding documentation within HRIS, I-9/E-Verify systems, and personnel files
• Monitor onboarding status and milestones to ensure compliance, readiness, and completion prior to start dates
• Apply sound judgment, discretion, and attention to detail while managing multiple workflows simultaneously

Improve, innovate, and elevate

• Identify opportunities to improve onboarding workflows, tools, communication, and the overall employee experience
• Bring forward ideas that enhance efficiency, scalability, and engagement
• Participate in HR projects, system enhancements, and training initiatives
• Support special projects related to onboarding, orientation, and broader employee lifecycle improvements
• Perform other related or special duties as needed to support the team and business

What Experience You Bring

• Minimum 1 year of experience in onboarding, HR operations, talent acquisition, or a related HR function
• Proven ability to manage multiple onboarding workflows independently in a fast-paced environment
• Strong organizational skills with exceptional attention to detail and follow-through
• Excellent verbal and written communication skills
• Demonstrated ability to build effective working relationships with new hires, hiring managers, and cross-functional partners
• Working knowledge of HRIS systems, onboarding platforms, background screening, and I-9/E-Verify processes
• Ability to exercise sound judgment, manage deadlines, and maintain confidentiality
• Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field preferred (or equivalent experience)

Our Culture (read this twice)

We’re looking for someone who brings a positive outlook, maturity, and authenticity to their work. Someone who is a pleasure to work with, thrives in a collaborative environment, and keeps things professional—no drama.

You approach challenges with a can-do attitude, think critically, and take a creative approach to problem-solving. You care about doing great work, building strong relationships, and contributing to a healthy, balanced workplace. You’re comfortable taking ownership, asking questions, and suggesting better ways to do things.

How We Take Care of You

• 401K
• PTO / Sick Time
• 8 Paid Holidays plus 1 Flex Holiday
• Medical, dental and vision insurance
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Disability Insurance
• Identity Theft Protection
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Discount on our windows and doors
• Employee discounts on travel, apparel, electronics, restaurants and more!

If you’re excited by ownership, collaboration, and creating a standout onboarding experience for both new hires and hiring managers, we’d love to meet you.