

Description
About the Levine JCC
The Sandra and Leon Levine Jewish Community Center is a nonprofit, mission-driven organization founded upon Jewish ethics and values. We provide diverse social, educational, recreational, cultural, and wellness programs within a Jewish setting and serve as a welcoming community partner for individuals and families of all backgrounds. The Levine JCC is affiliated with the JCC Association of North America and is a beneficiary agency of the Jewish Federation of Greater Charlotte.
Position Summary
The Member & Guest Services Associate – Outdoor Aquatics Entrance serves as the first point of contact for members, guests, and visitors entering the Levine JCC Outdoor Aquatics Complex. This role is responsible for creating a welcoming, professional, and efficient entry experience while ensuring that all individuals meet membership and facility access requirements.
The Associate provides accurate information about Levine JCC programs and services, supports safe and secure facility operations, and helps connect prospective members to the appropriate staff for follow-up. This position plays a key role in delivering a positive member and guest experience in a high-traffic, seasonal environment.
Key Responsibilities
Member & Guest Experience
Access Control & Operations
Safety, Security & Emergency Response
Team Support & Collaboration
Qualifications
Knowledge, Skills & Core Competencies
Additional Responsibilities
This position description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of responsibilities. The employee may be required to perform other duties and assume additional responsibilities as assigned by their supervisor and/or senior leadership of the Levine JCC.
Work Environment & Expectations
The Levine JCC is a mission-driven organization rooted in Jewish values and community engagement. All employees are expected to demonstrate professionalism, collaboration, and a commitment to fostering a welcoming and inclusive environment.
This is a seasonal, part-time position with an expected schedule of 20-29 hours per week. Availability must align with the operational needs of the Outdoor Aquatics Complex, including weekdays, evenings, weekends, and holidays.
The Levine JCC operates seven days a week, and this position requires consistent availability throughout the summer season (Memorial Day through Labor Day).
This role requires the ability to stand for extended periods, communicate effectively in person and by phone, and respond appropriately in emergency situations.
Equal Opportunity Employer
The Levine JCC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification under applicable law.