Recon Internal Service Writer

Description

 ESSENTIAL DUTIES:   

· Maintain order of UVI/PDI parking areas.

· Invoice ROs (repair orders) ensuring accuracy accounted for and that all repair orders are closed within a thirty (30) day work period.

· Close ROs.

· Review technician hours for accuracy at the end of each pay period.

· Coordinate with Sales/Detail.

· Check in new transport vehicles.

· Develop repair orders by fully documenting customer information and vehicle maintenance, and mileage. 

· Keep sales/managers updated on status changes (cost, time or additional recommendations).

· VIS or TIS all incoming vehicles for recalls or salvaged VINS to determine warranty coverage and check for open recalls to ensure they are performed. 

· Manage shop efficiency and technician productivity.

· Communicate with management regarding comebacks, ensure that quality control is being performed.

· Communicate with technicians and service writers if jobs are not going as planned and make adjustments accordingly.

· Assist technicians with miscellaneous services.

· Follow progress of each repair order.

· Dispatch work to technician ensuring maximum technician hours.

  Oversee technician comebacks.

· Report maintenance needs on shop equipment.

· Understand and follow federal, state and local regulations for all hazardous wastes.

GENERAL POSITION DUTIES: 

· Follow all procedures and policies set forth by management, the Employee Handbook and the Non-DOT Drug and Alcohol Policy.

· Keep a neat and orderly work station.

· Be willing to perform necessary tasks outside of normally assigned duties and responsibilities.

· Follow Ressler Motor Company’s Philosophy, Values and Mission Statement.

· Maintain and wear all required safety and health personal protective equipment in the manner recommended by the equipment manufacturer.

· Follow all safety and health procedures to ensure a safe work environment.

· Any other duties as assigned by management.

BENEFITS:

· Health Insurance

· Vision Insurance

· Dental Insurance

· 401(k) and matching

· Health Savings Account (HSA)

· Life Insurance

· Paid Time Off

· Employee Discount on parts, services and vehicles across all our stores- Audi/VW, Subaru, Chevy/Cadillac, Toyota, Dodge/Ram/Jeep!

Requirements

Valid Driver License