Vancouver Clinic is seeking Patient Services Representatives to join our float pool to support various locations as needed. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.  Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, scheduling appointments.  If you can multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team! 

Full-time (40 hours/week):

Schedule: Monday–Friday, 8-hour shifts
Availability: Candidates must have open availability during operating hours. Shifts are scheduled between 5:30 AM and 11:15 PM, with hours varying to meet the operational needs of both Vancouver and Oregon clinic locations.

Compensation: Hiring range starts at $18.00/hour and goes up based on evaluation of experience. Float Differential: $3/hour 

Requirements:

• Minimum of 1 year of medical front office experience preferred.

• Minimum of 1 year of customer service experience required.

• Experience with Epic preferred.

• Excellent phone skills and customer service behaviors.

• Strong computer keyboarding skills required.

• Excellent attendance, positive attitude, and strong work ethic are required

Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas is an essential function of all positions at the Clinic.

Pay Range:

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace.  Offers are contingent on successful completion of background screen and immunization requirements.