Job Posting: Starbucks Supervisor at the Rivers Casino
Position Summary: The Starbucks Supervisor at Rivers Casino is accountable for overseeing Barista activities during shifts, ensuring adherence to company policies, and delivering exceptional guest service.
Responsibilities:
- Supervise Baristas, ensuring adherence to established company policies and exceptional guest service.
- Maintain effective inter-shift communication and collaboration with back-of-the-house supervisors.
- Ensure appropriate staffing aligned with projected volume and budgetary guidelines.
- Communicate changes in policy and procedure to team members promptly.
- Monitor guest flow, communicating labor needs during peak and slow periods.
- Aid in the training of new team members.
- Uphold stringent cleanliness and sanitation standards.
- Ensure sufficient inventory in the work area.
- Foster fair and consistent treatment of all team members.
- Perform any other duties assigned by department leadership.
Qualifications:
- Preferably possess prior supervisory experience.
- Previous experience in a high-volume restaurant setting is preferred.
- Exceptional interpersonal communication skills in English for effective interaction with guests and team members.
- Demonstrated ability to make sound judgments under pressure.
- Cooperative, helpful, and friendly demeanor, with a well-groomed appearance.
- Must be able to attain and maintain certification in “Serv-Safe” (Food Sanitation Management).
- Ability to comprehend and communicate Material Safety Data Sheets to team members.
- Team player with flexibility to work varied shifts, including holidays.
Certifications:
- Obtain a Pennsylvania Gaming License. Rivers Casino will assist in the application process and pays the fee associated with the gaming license.
Physical Requirements:
- Prolonged periods of standing and walking.
- Frequent bending, twisting, and reaching.
- Must be able to lift up to 50 pounds at times.
The above duties and responsibilities are representative. Full job descriptions are available upon hire.
