Government of Alberta
Electronic Monitoring Program Community Liaison
🇨🇦Edmonton, Alberta, Canada8 days ago
CA$82,168 – CA$108KFull Time
Job Information
Job Title: Electronic Monitoring Program Community Liaison
Job Requisition ID: 82948
Ministry: Public Safety and Emergency Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: May 19, 2026
Classification: Subsidiary 02B 3625 Program Services 4
Salary: $3,148.20 to $4,126.82 ($82,168 - $107,710/year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx
The Ministry of Public Safety and Emergency Services has significant oversight and involvement in the public security and emergency services through its various divisions and operations. The department is responsible for the administration of law enforcement, correctional services, policing and police oversight and public safety. The Ministry supports crime prevention and restorative justice programs, as well as programs and services to support victims of crime, including those affected by domestic violence and human trafficking. The Ministry also coordinates large scale emergency and disaster prevention, mitigation, preparedness, response and recovery programs and initiatives.
For further information, visit the ministry website at: https://www.alberta.ca/minister-of-public-safety-and-emergency-services.aspx
Position Summary:
The Electronic Monitoring Community Liaison provides specialized operational, technical, and coordination support within Alberta’s Electronic Monitoring (EM) Program, with a primary focus on the Victim Notification Program.
This role sits at the intersection of technology, public safety, and community engagement. Working with a high degree of independence, the Community Liaison ensures reliable system performance, effective stakeholder coordination, and trauma informed support for victims in complex and high risk situations. Through strong partnerships across the justice system, this role contributes directly to public confidence, victim safety, and consistent provincial EM practice.
Key Responsibilities:
Victim Notification & Technical Support
•Serve as the primary technical support contact for participants in the Victim Notification Program, with emphasis on complex and high risk cases.
•Support participants in the program in their use of technology in a trauma informed, victim centred manner, ensuring alignment with legislative and program requirements.
•Provide real time technical troubleshooting and operational support to ensure reliable performance of electronic monitoring and notification systems.
System Monitoring & Incident Response
•Respond to alerts and support coordinated, timely responses with internal and external partners.
•Monitor system alerts and program information to support the stability of technology.
•Maintain situational awareness across interconnected systems to support informed operational decision making.
Stakeholder Engagement & Coordination
•Work closely with internal teams, justice system partners, and stakeholders to support consistent communication and coordinated responses.
•Build and sustain effective working relationships that support shared accountability across EM, victim services, and justice partners.
Program Improvement & Analysis
•Contribute to testing, validation, and implementation of system changes, provincial standards, and process improvements.
•Support continuous improvement initiatives that strengthen program effectiveness, consistency, and public safety outcomes.
Knowledge & Experience (what you bring):
•University graduation in a related field (e.g., victim studies, criminal justice, social work, sociology, human services, public administration) plus four years of progressively responsible experience in a related area.
•Strong understanding of electronic monitoring technologies and their application in a public safety or justice context.
•Demonstrated experience working in high risk, sensitive, or victim centred environments.
•Knowledge of trauma informed practices and the ability to apply them in operational settings.
•Proven ability to work independently, manage competing priorities, and make sound decisions in complex or ambiguous situations.
•Strong communication, problem solving, and analytical skills to support system performance and stakeholder coordination.
APS Competencies (demonstrated in this role):
•Creative Problem Solving: Analyze issues, share learnings, and test new approaches to improve EM practice.
•Agility: Prioritize and pivot while meeting Branch and program goals.
•Build Collaborative Environments: Foster trust and clarity with staff, districts, and external partners.
•Systems Thinking: Anticipate upstream/downstream impacts across Community Corrections and justice partners.
•Develop Self and Others: Demonstrate a commitment to learning, professional growth, and capability development.
•Drive for Results: Deliver reliable outcomes aligned with departmental objectives and public safety priorities.
•APS Competency Model: https://www.alberta.ca/assets/documents/psc-alberta-public-service-competency-model.pdf
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
Systems Thinking: Takes a long-term view towards organization’s objectives and how to achieve them.
Drive for Results: Takes and delegates responsibility for outcomes.
Build Collaborative Environments: Collaborates across functional areas and proactively addresses conflict.
Develop Networks: Makes working with a wide range of parties an imperative.
Develop Self and Others: Continuously improving own skills, knowledge, and abilities, as well as fostering the growth and development of others.
Requirements:
University graduation in a related field (Victim Studies, Criminal Justice, Social Work, Sociology, Human Services, Public Administration etc. ), plus 4 years of progressive, related experience; or equivalent as described below.
Equivalencies:
Directly related experience or education considered based on 1 year of experience for 1 year of education or 1 year of education for 1 year of experience.
Valid driver’s license and the ability to travel are required for this position.
Assets will be:
• Related experience in a justice, corrections, public safety, or victim-serving environment.
• Previous experience in environments involving high-risk, sensitive, or crisis-driven situations
• Practical experience applying trauma-informed approaches
• Previous experience working directly with victims of crime or individuals impacted by violence
• Previous experience in a role requiring coordination with multiple justice system partners
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
There is one permanent, full-time position available that will be working 36.25 hours per week, Monday to Friday.
A cover letter is required and will be used as a screening tool to assess writing and proofreading abilities.
Please ensure your resume highlights how your previous work experience is related to the qualifications and requirements for this position. Please clearly state the employment dates on your resume with the month and the year.
Final candidates will be required to provide a Fingerprint Based Criminal Record Check. Any associated costs will be your responsibility and you are only required to provide this check if requested. We cannot accept on-line Criminal Record Checks, from a non-Policing Agency.
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA has to offer to prospective employees.
• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Pension plans:
•Public Service Pension Plan (PSPP) - https://www.pspp.ca
•Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•Positive workplace culture and work-life balance
•Leadership and mentorship programs
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Tetyana Adamyk at Tetyana.Adamyk@gov.ab.ca.
