Professional Development Manager
Department: Human Resources
Employment Type: Permanent - Full Time
Location: Downtown Boston - Tremont Street
Compensation: $70,000 - $73,000 / year
Description
The Professional Development Manager is responsible for the creation, planning, implementation and ongoing review and enhancement of professional development opportunities for all staff. This role seeks to develop a responsive and supportive set of skill and knowledge based trainings to enhance performance and support retention in alignment with the organization’s values.
Key Responsibilities
- Partner with senior ABCD leaders to assess skill gaps and development opportunities.
- Provide ongoing assessment of the training and development needs of staff in order to identify the priorities at any given time.
- Identify and assess existing professional development opportunities and partnerships, recording in a centralized system.
- Create and maintain training materials, guides, playbooks, and workshops, as needed, in conjunction with compliance needs.
- Deliver engaging live and virtual training sessions
- Develop and manage relationships with external training partners, monitoring and meeting current training needs; promote external training opportunities.
- Identify, vet, and manage external training vendors; review content and materials to ensure training is customized for firm and culture.
- Oversee and promote opportunities for online learning; collaborate with vendors and internal groups on use of content
- Develop and manage modules, materials and resources related to professional development, ensuring accessible, timely and effective tools are available to all staff.
- Promote advancement through increased professional development. Coach managers on reinforcing new skills and performance expectations
- Create pathways for inter-departmental growth.
- Create process for capturing and reporting on higher education degrees and other employee certifications
- Create metrics to evaluate training ROI, collect and analyze feedback, assess progress on goals, and implement change as needed.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
- At least five years of relevant experience in a learning and development role, and a minimum of a high school diploma or equivalent required.
- Experience in a nonprofit setting preferred, but not required.
- Extensive knowledge of professional development, instructional design and adult learning, or extensive knowledge of non-profit spaces
- Proven ability to deliver impactful and engaging training sessions, consistently achieving positive ROI and receiving excellent participant feedback
- Excellent communication and facilitation abilities
- Experience designing curriculum and facilitating training programs
- Ability to collaborate effectively with senior leadership and cross-functional teams
- Comfortable working across teams and departments; strong relationship-building skills
- Ability to evaluate program effectiveness, analyze data, and make informed, strategic decisions.
Expected Salary: 70,000 - 73,000 USD annually. Salary scales are set according to an explicit compensation policy and relevant market data. Due to funding restrictions and our strong focus on internal parity, this salary is thoughtfully aligned with the duties expected for this role, and offers are firm.
Why Work Here
- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
