VMI Coordinator

Employee-Owned. Customer-Driven.

This position will report to: Casey Pagnac 

Application Deadline: until filled.

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

This position will be located in:  Grand Forks, ND   

This position is posted:  Both Internally and Externally 

Flexibility Option: In Person 

 

Job Summary

The VMI Coordinator coordinates the Vendor Managed Inventory (VMI) programs for Border States customers ensuring effective implementation and quality processes for unique, customer specific, services. Coordinates VMI Warehouse, job boxes, job trailers, and vending machines.Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States’ products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Performs the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately. Coordinates activities associated with the inventory process.

Responsibilities

Essential Functions 

• Coordinates the VMI program with a clear vision of the VMI concept.
• Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs. 
• Upon proposal approval, works closely with our customers to transition inventories and implement programs. 
• Ensures accurate communication, follow through, and documentation of VMI projects and processes using specific project management tools.  
• Maintains minimum and maximum inventory levels. 
• Monitors the overall quality of Border States' VMI performance in serving key customer goals.  
• Promotes and builds customer service through teamwork with Account Managers.
• Coordinates the VMI warehouses, job boxes, job trailers and vending machines.
• Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with Border states, our vendors, and/or any government standards.
• Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible. 
• Coordinates activities associated with our inventory process.
• Communicates with internal and external customers on orders, inventory, and deliveries, etc.
• Works closely with Border States’ sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
• Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinating deliveries, and follow-up on customer inquiries, as required.  
• Provides timely follow-up on customer technical inquiries and requests.  
• Actively participates in the marketing and sale of Border States’ products and services.  
• Consistently provides responsive, quality service to meet and exceed customer expectations.  
• Provides input to Border States personnel on customer needs or concerns regarding pricing, inventory, products, competition, and procedures.
• Works closely with customer, branch, and corporate personnel to achieve successful results.
• Ensures order processes for standard orders and consignment processing.  
• Inputs internal and external consignment field data and target quantities. 
• Performs the duties of the Warehouse Associate.

Non-essential Functions

• Responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within Border States and government standards.
• Establishes bar code set-up and labeling for customer inventory.  
• Creates customer labels 
• Develops recovery and cross-reference of SAP data to customer material numbers and descriptions.  
• Maintains Open Order Reports, Billing Block Reports, and other reports deemed necessary on a consistent basis.
• Other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a two-year business/trade degree or the equivalent in work experience. 
• Minimum 2 years of prior warehouse distribution and/or city desk experience preferred. 
• Good knowledge of electrical products or systems preferred.
• A valid driver’s license may be required depending on job duties (e.g., travel, driving company vehicle, etc.). Applicants without a driver’s license may still be considered. 
• Prior experience operating a forklift is preferred. 
• Ability to read, write, and speak in English required. 
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, SAP software SupplyTrax and Secura Stock sofware preferred. 

Skills and Abilities

• Excellent interpersonal, written and verbal communication, and reading skills.
• Ability to effectively plan and organize. 
• Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Floor to Waist:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 + lbs. - Occasionally
• Above Waist Lift:
  • < than 10 lbs. - Occasionally 
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally 
  • 51 to 75 lbs. - Occasionally 
  • 76 to 100 lbs. - Occasionally
  • 101+ lbs. - Not at all
• Unilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all 
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• Bilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Frequently
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/Stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Occasionally
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Frequently
• Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
• Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Handling (applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently
• Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally
• Driving (the control and operation of a fork lift) - Frequently
• Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Frequently
• Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
• Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Frequently
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values
As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .

Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

 

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

 

Equal Opportunity For All

It’s not just the law.  It’s something  we’ve believed in since our founding.  We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

 

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.